Sittib11

So sorry you had such an experience. We have completed 2 Viking cruises, The Grand European last yeAr and just finished The Rhine Getaway-both were exceptional in all ways! We used Viking air for both of those, opting to chose custom air for the extra 100. , thanks to the advice of a former cruiser. And we were able to choose our flights, connections, etc as we wished through them, still for a less price. We were not able to use our points to upgrade, but we already knew with a bulk ticket purchase as Viking does, airlines will not honor points to upgrade. No worries, once booked, we then purchased on our own extra legroom premium seats for more comfort, worth the few dollars extra. Hope you will have a good experience next time.

have always booked flights w Viking Air, paying extra 50. for custom allowed me to pick my flights and Viking accomodated. Worth the extra fee for custom air.