ade99

Currently in Europe next year on person travels half price. But does anyone thing that come 4 November the drink package may be premium. Or that free wifi is included?

We're on the eclipse. The email we received wa basically looking to sell you the dining options trips etc. I was more interest extra pillows etc. I also wanted to see if they could liaise with shore excursion to see if they could assist.

Does anyone have the email address for the eclipse concierge I will try to contact them directly?

Many thanks

A

I received an email form a shore concierge offering to arrange our shore excursions and dinner reservations a couple of weeks ago. I have been trying to arrange a particular trip which is not book able until we board. I mentioned I would also follow it up when I receive the email from the Michael club concierge. The shore concierge called me today to say that form now we won't be receiving emails from Michael concierge. Has this changed? I was expecting an email form him so that I could arrange for extra pillows our minibar to be emptied and tea for our room.

We are sailing next week and would like to watch programmes downloaded on our iPad and android tablet. Has anyone had experience of attaching them to the TV in their cabins? Any advise and techniques will be greatly appreciated.

Thanks

Many thanks. We were charged just under £108 each.

Hello

We booked in October last year with the 123 Go offer and would like to upgrade to premium drinks package. I know there was a price rise recently but how much should celebrity be charging me here in the UK?

Many thanks

Hi

Am trying to organise a Sunday visit to Bruges next month arrive at 07:00 and we leave at 15:00. I am trying to book the taxi and not sure how long it takes to get there and how long I should plan on staying. Any suggestions?

Does anyone have the link for the Bruge walking tour? Many thanks

Just 24 days to go, anybody else on the ship?

Great to find two more people on here, I don't imagine we will be the only four!

We're travelling with my partners parents. We normally stay in Southampton the evening before.

Hi

We are booked in a Celebrity Suite for the upcoming eclipse sailing to Russia.

Last year was our first time in a suite and unfortunately I don't think we will ever be going back to not having a suite!

I have read in a few threads about people having dinner bought from restaurants to their suites, is this still happening? How do you organise it?

I don't want to be unsocial but it might be nice after a long day touring to get back relax on the balcony but still have a nice meal.

Many thanks

Hi I will be on there wi my partner and his parents. It's been a quiet roll call until now.

My partner and I will be on there too! It's been a very quiet roll call up until now.

Due sail 8th oct to sail on the Eclipse. two of us are in a celebrity suite.

The other two in sky sweet. Is there anyways they can come into michael lounge, for example when we're finishing our drinks and due to go with the diiner.

Can we sit altogether, and will they also have acces to new restaurant?

Also dose anyone

I think the prices seem about the same, the only thing I think is that the itineries are very similar to this year and next year. Not many new ones, and also while I know the shorter itineries allow more people to travel there are not many 14 night ones anymore.

Made an onboard booking last week with the 123 promotion. Has anyone in the UK transferred their bookings to a travel agent for extra benefits? Never have done this before so would be interested in any previous experience.

Just returned from Holy Land trip on the Celebrity Silhouette and booked a Baltic cruise next year on the eclipse 8th August while onboard.

Just booked for this trip, anyone else going?

Thanks everyone

I think one of the things was I have no idea of what the suites are like. Having heard about being able to get to Blu and the free 2 nights in speciality dining it should be ok.

I just wished maybe they explained it a bit better when I called them.

Not sure what to expect form a suite and the whole butler thing.

Hi everyone

Just one week before we leave on the Silhouette and we get an amended today to say we are now in sky suites 6307 and 7309.

We've had lots of issues with the website in the run up with us still apparently owing 770GBP and nobody being able to sort it out so we haven't booked a lot of things online which is convenient because of our work commitments. It's been such a problem I've had to give my user name and password to the US IT department to look into.

I rang today to ask if we still had access to Blu and the Perisan Gardens and was told because I was now in Sky Suite I wouldn't. The only way I could is if I ring in and speak to the revenue department on Monday to get moved back to an aqua cabin if available.

I'm so disappointed they really have made the booking of this trip stressful. I just wondered if anyone has had experience of this and what they have done, or people's opinions.

Thanks

Pdr80 I'm A. Are you in aqua?

I have had problems with the online booking system which for over a week has said I owed £770 outstanding on my sailing next month, finance department have not been able to understand and have not got back to me. I've wasted nearly two hours in the last week on hold.

It's now finally fixed after another 30 minutes on hold. I want to feedback to them but the only online way is limiting me to 1000 characters!

Does anyone know an email address for customer relations/complaints?

Hi pdr80 I think we met on the Greek island trip last year!

Thanks we are in aqua so that should be ok.

Ok it may seem a silly question, but leaving from Rome in a few weeks on the holy land cruise. To find flights convenient for work means were going with Norwegian and then easyjet on way home. So in order to keep the kilo down and make room for more clothes was relying on the toiletries onboard.

So I've read a couple of post now where shower gel isn't included as a toiletry in the cabin. Can anyone clarify this? I'd be a bit disappointed if any hotel didn't supply shower gel so would not really think this would happen on a cruise but I have seen it mentioned a few times and becoming worried that I might have to leave a pair of shoes at home! :)