The Bard
-
Posts
6 -
Joined
Content Type
Forums
Store
Blogs
Downloads
Events
Gallery
Posts posted by The Bard
-
-
I realise this is quite a well trodden path.......but I am still struggling with Cunard's pricing structure and just how far they will go to protect their Cunard fare. I just tried to book a saver fare this evening and was told there was no guarantee my family would sit together?! I accept the no choice over seating clause but surely Cunard can recognise that having a meal together is a fundamental part of going on holiday together? We are platinum members who only cruise with Cunard and I was told that customer loyalty was not reflected in the saver fare. To make it worse the price on the web was not offered when I rang up, apparently they were waiting for the system to update itself. Funny how the web price updated after I finished my call. I didn't book the cruise in the end. I struggle with a company that promotes a white star service who cannot guarantee that a family can eat together because we chose a cheaper fare. All thoughts welcome.
Saver Fare v Cunard Fare
in Cunard Line
Posted
Thanks for the reply, just the 2 cabins this cruise. Cunard said they would link the bookings together but even they would not guarantee we would end up sitting together