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Coupmama

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Posts posted by Coupmama

  1. We have the same scenario with late afternoon flight out of San Juan. We have some OBC with Celebrity and were thinking to take an excursion with airport drop off after the cruise. I believe it is 3 hours long, they give you a tour of Old San Juan and drop you off at the airport around Noon.

  2. There is a bathroom located on the left side from the Sunset Bar (the same side where the Porch is). It took me several minutes to figure out how to open the door the bathroom. I know it sounds silly but it is a sliding type door that could ONLY be open when you place your hand on a special square that is not very clearly marked. I'm sure some people passing by got a few chuckles seeing me trying to open the door. I had never seen this technology anywhere else, at sea or on land.

     

    We loved Reflection!

  3. Hi,

     

    We're from Canada as well and sailed on Reflection in February. We had an afternoon flight to catch and weren't in a rush. We disembarked on one of the last groups around 9 am, I belief. It took us about 20 mins to get our luggage and pass through Customs. Then we had to wait for Celebrity shuttle bus to get full. And we were still at Miami Airport b4 11 am.

     

    I don't think you should be worried about it. When you fill out your disembarkation questionnaire, they ask you for your Flight time. If you disembark b4 8 am, you should have lots of time to make your flight.

     

    Enjoy your Cruise, Reflection is stunning!

     

    Lana

  4. As I mentioned in a previous note, I was able to get the 1-2-3 promo added to my reservation yesterday. Today a friend of our that is sailing on the same cruise called Celebrity and they refused to give it to them. Furthermore, when our friend mentioned that we're sailing together and were able to get it yesterday, the Agent checked our reservation and told our friend that it was a mistake and we should've never received it and somebody will be in touch with us to reverse the changes to our reservation. Say what??:eek: Can Celebrity take something away that they already gave us and it was reflected on the new invoice?

     

    I didn't fight with them, I didn't deceive them, I just called and asked and they gave it to me.

  5. The mystery of this promotion is mind boggling. I have an existing Reservation for February, it's all paid for and past the payment deadline. I decided to give Celebrity a call and ask about my chances of getting free Classic drink package as a part of the new Promo. I didn't have high hopes, no hopes actually, but decided to give them a call and ask nicely.

     

    I booked my cruise with Ontario Resident rates and was fully prepared to hear that I can't combine my Resident rate with this promo. Heck, I was fully prepared to be laughed at for calling and asking for it. At the time of booking there was another promo that gave me $100 On Board credit.

     

    I called and after being put on hold several times by a very helpful agent, I was told that yes, I could take an advantage of the new promo and add Drink packages to my reservation without loosing my Resident discount, but only because I also booked Choice Air and apparently there is another department that can apply this promotion to my reservation. I was on hold for 20 minutes while this mysterious department was working on the changes to my reservation. When the agent came back on line, he told me that all changes were completed and the only change that I will see to my reservation was a swap of my $100 OBC for 2 Free Classic Drink packages. 10 minutes later I got a new invoice and the promo was listed on it!

     

    I'm still in disbelief that it actually worked, what a "swap" - $100 OBC for $700 worth of drink packages!

     

    Now I just hope that it wasn't some kind of mistake and the changes will be reversed on my ressie. So, apparently if you book Choice Air with your Cruise there is another department that will honour this promo. Confusing, but I'm not complaining..

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