luv2plan

I just called and used POM for my cruise in 2 days. I am concerned as they would only say the FCC will reappear in my account in a couple of weeks and would not give me a cancellation number or email. The reservation is still showing on my account which is how they said they are handling it. Is this the information others are getting as well?

1 hour ago, susique said:

I just called and cancelled for POM.  The call center said I should expect a wait time of 55 minutes.  A very nice agent picked up the call in 2 minutes.  I was really surprised.  She said everything was going back to FCC except for the cost of the insurance and my 10% coupon.  Could take up to 14 days for it show up on my account.  I questioned why the insurance was not refundable and she said it was because it would not be fair to others who cancelled using their insurance before the issue of POM.  I understand that.

I just called also and asked to cancel with POM and they would only say that the credit will be reinstated to my account in a couple of weeks but would not give me a cancellation number or email confirming my cancellation and my reservation is still showing on my account which they said is how they are handling it. Is this the information you were given as well? only verbal confirmation? My cruise is in 2 days so i am concerned

Budget Queen I fully know the terms and conditions of the Peace of Mind but I was asking if anyone had been successful receiving a refund from their credit card company. 

All ready 2 cruise thank you.  We are in the same boat I was just wondering if anyone had any other results.

I apologize if this has been answered already but was wondering if anyone who accepted NCL Peace Of Mind FCC was able to get a refund after the fact. We cancelled the first day Peace of Mind was offered before our April 30th cruise was cancelled. Had we waited we would have taken the refund but at that point we did not know the cruise would be cancelled and we were nervous to sail. I  was wondering if anyone was successful as we tried to grieve with credit card but had no success.

Thank you.  I will look into this company. I have not really been able to find any reviews for this tour.

Have you been able to fine any food tour?  This is what I am looking for also as we have done them in the past but there does not seen to be much on this site about them. I found one company that offers them called cartegena concierge but did a search on cruise critic and found nothing.

Stress is not a strong enough of a word. I still have over a week to go and I'm not sure I will make it. I check every few hours to see how many Haven rooms are left. I think I'll be hitting every bar on day one just to forget this whole process. Hope one of those bars is the Haven Lounge.;p

It became an obsession!! Good thing I'm on the 8th floor right near all the bars lol. I hope you get your upsell!! Have a great trip. I guess I can print my non Haven luggage tags now.

Sorry you didnt get the upgrade! I really dont have alot of confidence in our bids if your fair/good rate wasnt accepted, but i refuse to bid any more than i have done. We are happy with our mini suite, but would love a chance to try out the Haven!

Enjoy your cruise:)

Thank you. You may have better luck if there is more available on your sailing. Also I'm not sure there is any rhyme or reason in how they are upgrading. Someone posted they did not get an upgrade (on a different sailing) but their friends did even though the friends bid less and originally paid less. This new process is too stressful for me lol

Do you know how many Haven suites were available over the past couple days on your cruise?

For at least a month only the courtyard penthouses were showing available and I think the Haven spa but we are 3 people and can't fit in those. There were 8 courtyard penthouse suites available until last week when it went to 5 and then this week 1.

Ours were rejected for the Haven also for this Saturday on Escape.

Received my email from NCL saying I did not receive upsell for this Saturday escape. We are in a mini suite with a large balcony and bid in the poor range for all haven suites except courtyard penthouse which we bid high fair borderlng on good. Thought we had a good chance with that one but you never know. I really miss the old upsell process of calling in. Hope some of you got what you wanted!!

Did somebody heard back from ncl for this weekend cruises ?

I am still waiting to hear for this weekend 4/8 escape. I guess tomorrow I will know either way.

Has anyone heard received anything for this Saturday 4/8 on the escape. I miss the days of calling the upsell number. This morning after holing steady at 5 courtyard penthouses it has dropped to 1. We will have a great time either way but the waiting is hard.

What is KSC?

Kennedy Space Center

I think you answered your question with your post below.

Do u mean because of the closing time? That is not the reason. It always closes at ) that time of year and the excursion is only missing on 2 cruises . Thanks.

Thank you. I know a lot of people do rent cars to drive to KSC but since it closes at 6:00 we will only have a few hours and would like to get there ASAP.

Unfortunately on our 2/19 Breakaway sailing there is no KSC excursion being offered. When I called NCL I could not really get a answer why. We plan on taking a taxi from the port which I think should be ok (someone please correct me if we can not) but I'm concerned that it will be difficult to find one when we are done at KSC to return to port. Does anyone know if this is a problem?

Thanks!

My mistake I was thinking of the new bidding process on some of the ships. The Dawn as of now is not part of that. They are still using the old upgrade/upsell procedures.

it depends on the travel agency. Some have opted in and some have not. Just found out today mine does not.

We are back and happy to report that we saw many bears on the Alaska Hummer Adventure last Monday. The captain picked us up at the dock drove us about 20 minutes to the boat (coast guard boat). We had about a hour on the boat to reach Traitors Cove and a 5 minute drive once we arrived to get to the creek. We saw bears on our walk up and down to the viewing platform and several when we were on the platform. My favorite day of the trip!

I booked it for this coming Monday august 1st. I will report back when I return after the 6th.

Thank you Budget Queen. I cancelled the cruise lines tour to the rain forest today and booked the boat to Traitor's. I think this is a new tour where you do get off the boat and drive a couple of miles to the viewing spot and have a couple of hours there. I know with wildlife nothing is certain but I hope this increases our chances.

Thank you. I sent them an email. Looks like what we want.

We are going on the jewel next week and currently booked on the bear country wildlife expedition to the rainforest as my husband was nervous about the float plane and the cost was half. Now I'm thinking we may not see any bears. Has anyone done this excursion? Was there bear sightings? Would it be worth double to take a float plane to a viewing area? Thank you

Thank you for your quick responses Blue Water.