wannabecanuck

Was this on the Jade.

Yes, this was on the Jade, just under a month ago. I was quite nervous that the perks for non haven suite guests may have been altered but we did get everything we were supposed to get - including priority boarding, disembarkation at all ports (including tenders) lunch and dinner in cagneys/modernos, free room service etc.

One thing I did do however was ask our butler about the reserved seats on day one. He immediately phoned the concierge who told him this was fine and where the reserved seats were.

I do get the feeling that the seating for non haven suites may be seen as something they allow at their own discretion. Having said that, I have travelled twice in non haven suites (jade and dawn) and got reserved seating in both.

Hope this helps

I was on the September 11th sailing to Norway and Iceland and Cholette was the concierge. We were in a 2 bedroom non haven suite and we had reserved seating in the theatre each night. She reserved the front row of the first upstairs section as well as all of the second section on the left. We always sat in the front row so its possible she reserved extra seating for the non haven suite guests.

I recently returned from the Jade and it took me a while to find the USB charging sockets! For me they were located on the wall mounted bedside lamps, either on the front or on the underside.

Just in case anyone is following this thread, I checked the NCL website today and it looks like the picture of the SC family suite on the Jade has now been corrected! :)

Thanks for all the replies so far and for putting my worries to rest regarding the room :) I did suspect that the website was showing the wrong image, but I guess being this close to the holiday my paranoid brain kicked in!

Also, the fact that the website doesn't state those rooms are even available on the Jade here

https://www.ncl.com/uk/en/why-cruise-norwegian/cruise-accommodations/cruise-suites-and-penthouses

led me to wonder if they were phasing the SC cabins out and making a haven only ship or some such.

I booked a family suite on the dawn last year and got spoiled for the suite life!

Has anyone had priority embarkation at Southampton yet and if so do you get the pre-boarding refreshments still?

Hi all,

We are booked in to a 2 bed SC (NON HAVEN) family suite on the Jade in September and was looking at the NCL website the other day and noticed a few inconsistencies with what I had booked.

Firstly, on the website it says that 2 bedroom family suites are only available on the POA, Dawn and the Star, which I thought strange since I have booked one on the Jade.

Secondly, the top down picture for the SC stateroom post refurb doesn't appear to show the second bedroom any more.

I know that their website isn't the most accurate sometimes,and maybe I'm suffering 'pre-cruise nerves' but I would be interested to hear from anyone who has stayed in SC class post refurb who could confirm the presence of the second bedroom, as well as whether they got all of the current suite perks (in particular whether non haven suite guests still get breakfast and lunch at Cagneys and priority boarding out of Southampton).

Many thanks

Andy

It wouldnt surprise me if this turns out to be a mistake with the post refurb photos. I have booked an SC family suite on the Jade in September and the new pictures do not show the second bedroom wheras the old photos did!

Hi everyone,

I have also been having the same trouble with the NCL website but it seems to have been fixed now and has been working for me over the last two days so it may be worth trying the site again...

Hope this helps (until it breaks again!) :)