upfee

Just in case anyone on this thread is unaware - a Facebook page has been started entitled “ Vantage Deluxe World Travel Complaints Page - Refunds Trip Cancellations etc”. Sorry, don’t know how to post a link, but you can do a search for it.  It provides a pretty clear picture of just how bad things are at Vantage. 

I wonder if Vantage even still has an office in that building (90 Canal St)? Maybe they moved/are moving and they don’t want anyone to know? That might explain the no phone or website. Maybe. 

Still no website or phone. I’m no expert, but hard to believe they couldn’t have those things fixed right away. Anybody with any new info?

What ship were you suppose to go on that was supposedly damaged?

I fear the worse. No website or phone. 

They have $18,000 of my money. 

Has anyone tried contacting Princess today? I just tried calling (800) 774-6237 and (866) 335-6379 and got a strange recording  "the owner of this mailbox is not accepting messages".

Tried a few times.   Anyone else experienced this?  

To those of you who disputed the charge, did you start your dispute on-line or did you call?

Thanks for the response. That makes me feel much better!!

I'd be curious to know how many posters have actually be able to apply the

certificates to their deposit, by sending them in with final payment and receiving a credit back on their credit card?

Because we are booking an 8-night cruise our deposit is $800 (for two people). I will have enough certificates to cover the total cost of the

cruise (about $1700) would hate to miss out on getting the $800 deposit covered.

Thanks.

Upfee