LindsayII

Does Holland America rate cruise passengers, like passengers can rate experiences and employees on cruise ships? For example if a frequent Holland America previous passenger, has a history of being extremely grateful, tips well, spends a lot of money on board, or other good behavior or bad behavior? Can those attributes be posted so employees can see it when booking or dealing with a customer? In other words are customers "rated" too?

Personally, I have had the privilege of sailing in a Neptune Suite twice. It has always upgraded the whole cruising experience in so many ways! The concierges have always been suburb and have been willing to go out of their way, when asking for something reasonable. It's always interesting to see how all the guests treat them. I wish it was always with the respect that they deserve. Fun to read all of your comments. I learned from this thread and hopefully I will appreciate these wonderful Concierges even more!

Interested to hear of some of the most amazing or unusual things a Neptune Concierge have done to make a cruise extra special? Or something that might have been above or beyond that really surprised you and made your day or cruise?