Fellow Traveller

Viking, your posting on this board and information on your US website is excellent.

 

I accept that it is difficult to get the right balance as some want the "Just reassure me that you will do what you can" line & some (like me) want to understand all of the details.

 

From my point of view, information such as the Slovak lock are useful to publish even when they are unclear as you are in a better position than most to give us information & more importantly to interpret it.

 

You state

<<In Germany, between the cities of Regensburg and Passau, the water levels of the Danube River are still comparatively high. Depending on sailing schedules, this many cause some possible delays in the coming days and we will continue to monitor the situation and make any minor itinerary alterations, as needed. >>,

whereas from other sources we are told

<<Regensburg to Passau: Closed without indication of reopening.>> What is the position here and have any of your boats got through this section.

 

Again, thanks for the information, the more you share the more we will trust you in the future.

 

I am booked with Avalon UK for Budapest - Amsterdam on the 3rd July & all we are told is <<Water levels are now starting to drop and cruising programmes are beginning to return to normal however, there may be some changes to the programme or planned itineraries. We continue to monitor the situation very closely. Should we be advised of any changes to future bookings, then our teams will be pro-actively contacting those customers directly affected. Normal Booking Conditions apply>>

 

I do not like being treated like a mushroom & much prefer the openess of Viking.

Hello David - if you think Viking are 'open' then you should have seen how travellers from 1st 2nd June were being treated (as I know from bitter experience) compared with the first rate reponse of Avalon. I wish you better luck - truly hope you have good holiday, and with Avalon believe you will.