Dolphin Cove - not a Royal Caribbean excursion?

[Toddcan]

I'm thinking of Dolphin Cove when we cruise to Falmouth in March 2014. But, the ship's excursions do not list any Dolphin type excursions.

 

Dolphin Cove says I have to book through Royal Caribbean.

 

I chatted online with a Dolphin Cove rep, and here is how it went...

 

Me: We are arriving on a Royal Caribbean ship, but I do not see any Dolphin excursions available on the ship. Do I book with you directly?

Dolphin Cove 1: NO

Dolphin Cove 1: PLEASE BOOK WITH ROYAL CARIBBEAN..

ME:→there is no excursion to your park with Royal Caribbean

Dolphin Cove 1: THE SPACES ARE ALLOTTED FOR THEM

Me:→I am looking at the excursions now - Dolphins do not show up

Dolphin Cove 1: WHICH DATE SORRY?

Me:→March 13, 2014

Me:→Liberty of the Seas

Dolphin Cove 1: OK I WAS TOLD THAT YOU CAN PURCHASE ADMISSION ON THE SHIP AND WHEN U GET TO DOLPHIN COVE WE CAN UPGRADE YOU TO ANY PROGRAM.

Dolphin Cove 1: BUT WE CAN NOT BOOK U DIRECTLY BECAUSE THE MOST OF SPACES ARE ONLY AVAILABLE FOR CRUISE SHIP GUEST WHICH YOU CAN ONLY GET FROM THE CRUISE

 

So... uh, how do I book it if it's not showing up as an excursion on the ship?

 

Anyone experience this?

Edited August 8, 2013 by Toddcan

[Blk_Amish]

I'm thinking of Dolphin Cove when we cruise to Falmouth in March 2014. But, the ship's excursions do not list any Dolphin type excursions.

 

Dolphin Cove says I have to book through Royal Caribbean.

 

I chatted online with a Dolphin Cove rep, and here is how it went...

 

Me: We are arriving on a Royal Caribbean ship, but I do not see any Dolphin excursions available on the ship. Do I book with you directly?

Dolphin Cove 1: NO

Dolphin Cove 1: PLEASE BOOK WITH ROYAL CARIBBEAN..

ME:→there is no excursion to your park with Royal Caribbean

Dolphin Cove 1: THE SPACES ARE ALLOTTED FOR THEM

Me:→I am looking at the excursions now - Dolphins do not show up

Dolphin Cove 1: WHICH DATE SORRY?

Me:→March 13, 2014

Me:→Liberty of the Seas

Dolphin Cove 1: OK I WAS TOLD THAT YOU CAN PURCHASE ADMISSION ON THE SHIP AND WHEN U GET TO DOLPHIN COVE WE CAN UPGRADE YOU TO ANY PROGRAM.

Dolphin Cove 1: BUT WE CAN NOT BOOK U DIRECTLY BECAUSE THE MOST OF SPACES ARE ONLY AVAILABLE FOR CRUISE SHIP GUEST WHICH YOU CAN ONLY GET FROM THE CRUISE

 

So... uh, how do I book it if it's not showing up as an excursion on the ship?

 

Anyone experience this?

 

From what I understand they have some arrangement with the cruise line. Contact them again saying you are staying on the island

I am sure you will get Welcome to dah cove mon:D Don't mention that you are a cruise passenger.

 

Simply book the excursion online, it's done all the time

 

viator dot com

Edited August 8, 2013 by Blk_Amish

[xsteves]

Dolphin Cove is offered by Royal Caribbean on our cruise in December, 2013

[Joie]

That's like I tried to book my 2 granddaughters there and was told had to do it thru Carnival....then with Carnival I had to buy 4 tickets at $159 each....because they HAVE to have a full paying guest go with.....excuse me I do not want to swim with the dolphins but can't let the girls go by themselves....don't you offere a park entrance ticket I see at half the price.....they said can't use that....got to book the full excursion.

So I gave up and book in the Caymans and they said on the ship we can get transportation for parents at about $30 each to go with.....

They make it a pain in Jamaica to book it.

[jbrinkm]

I'm also having this problem... excursion is NOT listed (April 2014).

I emailed Royal Caribbean and got no response.

Edited January 4, 2014 by jbrinkm