On our last cruise, we experienced the online survey for the first time. DH didn’t even bother. After 2 failed attempts on my iPad, I went to guest services. They gave me an iPad and set it up for me. Halfway through, the screen went blank. I was so frustrated that I refused the offer to set it up again. Three strikes and it’s out! I sent an email with comments once I got home. With so many of us experiencing difficulties, or simply not bothering, I wonder if O will consider returning to paper and pencil. I don’t think it’s a matter of not caring. I think it’s a bottom line issue. People using technology is cheaper than continually paying for printed paper surveys that end up in trash post cruise.