Having enjoyed more than 30 cruises, including two ocean cruises with Saga and another booked next year, we thought we would try one of their river cruises (instead of our usual choice, Scenic).
One difference, of course, is that the Saga chauffeur takes you to the airport terminal, not the ship.
Fair enough. They even book you into an airport lounge at Heathrow.
But because they don't issue flight tickets until just four days, yes four days, before the flight, you can't choose seats until then - even for disabled people, which Saga otherwise cares for very well. And I needed that help.
The fact I'm a long time BA Exec Club member was no help as I couldn't use the benefits.
Why? BA told me they were sorry but the problem was Saga's policy.
We've booked another river cruise with a different company for October. Seats chosen with BA. No Problem.
Come on Saga, this is a poor policy for a company that otherwise takes good care of the elderly and disabled so well.