My husband and I are booked on an Alaska cruise leaving on July 27th. We were really looking forward to it but have been in a car wreck. We were t-boned in an intersection, totalled our car and have some injuries. We will be ok with time but can't travel.
Carnival customer service is closed until Monday so I can't call until then. We do have Carnival's travel insurance. Do you know if we can just move to another sail date, or do we need to cancel and re-book? We booked the trip with one of those amazing rates with onboard credit. I know we would lose the rate but do we get to keep the credit? I would appreciate any info you have.
This was a retirement trip for my husband and we had everything ready to go, excursions booked, airline tickets, pre-cruise hotel, everything. We are so very disappointed but happy to be alive.