We have made plans for Pride of America’s 11 day tour and cruise around the Hawaiian Islands in November. I don’t see many good reviews here on CC. What I did read is, that NCL customer service isn’t the best. Some reviews have a few complimentary dining options as closed, and therefore you need to pay an up charge to dine elsewhere. Room rooms have a sewer smell someone posted. This will be our first NCL cruise and I am concerned as to what we can expect.