Resorts World Bimini Superfast 1 Day Cruise

Bimini Superfast crusie started out 2 weeks ago. My GF went online and tried to make a reservation and no email receipt was sent. She called the RW Bimini Superfast reservations center and spoke to a man whom just started on the job and confirmed that she had a reservation and emailed her a reservation 4 times with showing that she paid in full and a $0 balance.

Today my GF and I got to terminal at 7am with our reservation and confirmation in hand and were told we would have to pay the $138 for the two of us because the reservation was never processed. It took 5 different people to finally come up with that answer. We paid the amount and took another 15 minutes for the man to enter that in the computer. A photograph had to be taken for the 2 of us and we are given a ID card. This card is useless and is used to get on and off the ship. We then get up on the ship and ask where is the free breakfast is and depending on who you ask you will get 2 or three different versions to find the breakfast. We also found out that you can have free breakfast inside with air conditioning or outside for breakfast.

The breakfast consisted of bacon, scrambled eggs, sausage, fried rice, noodles, hard boiled egg, croissant, Danishes, orange juice, cranberry juice, hash browns and coffee. The breakfast was the best part of the day. It all went downhill from there. The chairs outside to sit are hard wood chairs without cushions. You feel like you are in prison camp chairs. The ship was supposed to leave at 9am and of course it did not leave on time. It finally left at 930am. We sailed for 2.5 hours and finally arrived at Bimini. You have to be tendered in to Bimini because a jetty has not been built and the jetty should be ready in October 2013???? Got to Bimini moored out at sea at 12 noon. Long line to get tendered in and we were told the next tender would be in 10 minutes which turned into 1 hour of waiting and no organization of when and if we will get to Bimini. One hour later we get on the tender and it take 30 minutes to get to Bimini port. Now the time is 130pm and we need to get back to the ship by 3pm. When we finally arrive in Bimini port it takes 15 minutes to get off the tender and another 15 minutes to go to the beach

We finally get the beach at 2pm and swim in the rocky beach and ask where we can shower to clean our feet and they say there are no places to clean your feet because they are building them. NO HOSE but they have a bar serving drinks and the bathroom have no soap or toilet tissue whatsoever. No food at the casino or at the beach. You are starving since breakfast at 730-830 am. We swim for 15 minutes and hop on tram with sandy feet and go to the pool at the casino. Yes a beautiful pool but no food and then we hop on the tram to go back to tender to the ship but the tram operator has to go back to the beach to pick up more people and then we go back to the port where the tender is.

When we get back to the port and have wait on a line for 30 minutes to get on the tender and wait another 30 minutes for the tender to leave. Bimini customs goes through your carry on bag by hand with gloves. We finally leave the port and it takes 30 minutes to get to the ship. When we arrive at the ship it takes 15 minutes to get off the tender which is docked next to the first tender. So we get off our tender and have to walk through the first tender to finally get on the ship. When we get off the ship we are in bowls of hell of the ship. We are in the area where they cargo is placed and wait on another line for the ship customs’ to put our carry on through a scanner and we walk through the scanner. Did we not have our bags checked in Bimini before we got on the tender to get back on the ship? Am I missing something??????? We then go to Dinner. We decided to go to the $20 sit down dinner. We want a table by the window. #5 table is nice. We are seated by the waiter and are quickly told it is $20. We are waiting 5 minutes and no menu’s are given to us. I signal the waiter that we need menu’s and he curtly responds that a waiter will be sent. We are given menus and we are ready to order. We say we want the onion soup and Cesar salad and an entrée. You see in this dinning room it is different. Each entrees are brought to your table one by one and you decided if you want it or not no order of entrees’ or time whatsoever. The soup was brought and it was cold. Tiny portion of onion soup with no cheese and a tart used as bread. We send back the cold soup. Four different people took our order and never really explained their way of serving the food. We asked 3 different people for ice tea and only got 1 ice tea. Our first waiter avoided our table and the second waited disappeared completely. The vegetables that came with the dinner never arrived. $20 total rip!!!!!!!!!!!!!!!!!! Then they add a 15% tip onto the meal.

The icing on the cake is that we arrive in Miami at 6pm and wait 3.5 hours to finally leave our ship and leave the wonderful port of Miami. Never ever again will I use Superfast Bimini!