I sailed on the Emerald Princess on a partial transit of the Panama Canal disembarking in Ft. Lauderdale on January 28, 2022. The next day (January 29) I realized that I had left 2 swimsuits and 2 cover-ups in a cabinet in our stateroom. I immediately reported the loss through their third-party app Chargerback outlining the date, ship, voyage number and EXACT location of where it had been left in the stateroom. It is now May 7 and nothing has happened other than periodic boilerplate emails stating that the items had not been found (which ceased 3 months after I reported the loss). I searched online and could find NO instance in which Princess had ever actually found lost items.
When disembarking Princess cruises, passengers are required to vacate their staterooms early in the morning ostensibly so the staterooms can be prepared for the next guests. My assumption is that this would include checking the staterooms for items left behind by previous passengers. It appears that either this wasn't done and my belongings were disposed of by the next occupants or else they were disposed of by the cabin steward.
I have difficulty finding swimsuits that fit so the loss of my swimsuits represents a significant financial loss as well as difficulty replacing them.
Has anyone had a similar experience or has actually had a lost item/items returned?
