Jeeves299

Sorry, don’t have 2 hours to hold online with Celebrity corporate. Leaving on Sunday.

Just got badly burned by Celebrity on B2B cruises departing August 7. Went to printout docs for boarding and luggage tags and noticed both cabins had changed. Called TA and they have not gotten any notice from Celebrity of a change to our cabins. TA inquired of Celebrity and was told our cabin was now designated for covid quarantine, hence the move to a different cabin on deck 3. Originally, we had the same cabin for both cruises. 2nd cruise now has us now under the buffet on the back end of the ship. No upgrade to either cabin. Both cruises & cabins booked 15 months ago. We’ve done 90 cruises so we know the drill on moving cabins but you still have to pack the non-hanging items and subsequently unpack, but we are upset of the no notice even with our Elite+ status. Celebrity is, after inquiring, offering a few OBC $ to make us shut up. Too late to cancel, but we’re going to beat up on Guest Services / Captains Club once onboard. We’re sure they’ll defer to “no control, corporate decision” company line. Bad start to what was going to be a nice vacation.