JAS15226

I guess I’m naive. I never realized that this could happen. I’ve only been on 5 cruises before - all Celebrity. We rebooked for a cruise earlier in the month. Longer cruise that will substitute Greece and Turkey for Spain and Gibraltar. Celebrity is honoring the price we paid for the first trip, so the second booking won’t cost us more. Still somewhat disappointed, but the new itinerary is a good one. At this point it is more of a colossal inconvenience. Each of us booked directly on line through the Celebrity site. Concierge class. No travel agents involved. No deep discount price. Do you think they would have been less likely to bump us if we had gone through an agent? They didn’t say anything about a “charter” - just “high demand.”

I was one of 5 friends booked on the Celebrity Ascent for a Mediterranean cruise departing from Barcelona on May 27, 2024. This trip was booked several months ago, but this morning we all received notification that our reservations were being cancelled due to unexpected demand by large groups. I was astounded! Not only is this extremely inconvenient, but it is incredibly disappointing. This itinerary was specially selected and it is only offered twice. The second date did not work for our group so we ended up with a completely different trip than the one we wanted. I know that airlines routinely bump passengers when they are overbooked, but does this happen often on cruise ships? I’m afraid to rebook my airline reservations for fear that we’ll be bumped off the next cruise too.