adamnoone

My FCC disappeared this morning. I will update when I see a credit on my card.

18 minutes ago, koalas2 said:

I had a cruise cancelled for a 3/28 cruise on NCL, requested a cash refund which took a total of 77 days and was posted back to my original CC

Which ship were you sailing on? I assume you got your refund yesterday or Monday? Im still waiting on my refund for my 3-28 sailing on the Escape.

I bought 600 shares @ $11. Im happy with the return so far. Now if NCL would just refund my cancelled March 28th cruise I'd be even happier

1 hour ago, Ozzieru1e said:

 

I believe I read a message from you on cruise critic that you filed a dispute claim on 3/13/2020.  I didn’t receive a notice from NCL until 3/14/2020 indicating suspension of cruises embarkation dates 3/13/2020 to 4/11/2020. 

 

Did you attempt to resolve dispute with NCL first?  That’s an important first step before filing a dispute claim.  Keep a record of who you spoke with and the information provided.  

 

You might not be eligible for a cash refund from NCL but you may be eligible for future cruise credit from NCL.

You are correct. I opted to cancel that dispute the next day and gave NCL the benefit of the doubt. I refiled my dispute early in May when the bankruptcy rumors were running rampant. I have called NCL multiple times to check up and keep getting the same reply. "Sir, it can take up to 90 days after filing for a refund, although the refunds are typically completed much sooner".  Welp, its day 66 and no refund. I am indeed eligible for a refund. NCL cancelled my 3/28/20 sailing, not me. 

Citi hasn't uploaded their findings online yet. All it says currently is "Dispute ruled in favor of Vendor, credit reversed". I could call and ask, but dont want to wait on hold for 2 hours. I will check tomorrow to see if the reason has been added

7 minutes ago, CarolinaMamma said:

 

Why do I have this sinking feeling that they are going to drop a bomb on us June 23rd that our money isn’t coming? Everything else in our lives that got cancelled, kids’ summmer camps, etc. has been refunded. Really wondering if I should contact Amex now. 

 

 

I did a dispute with my CC and was notified today that I lost. NCL has the time and resources to fight CC disputes, but cant handle/process refunds?? They have lost my business.

Just got word from Citi that I lost the dispute. I find it completely ridiculous that NCL has the resources to fight CC disputes but doesn't have the ability to refund us. I love NCL, but I may be jumping ship after this fiasco. Absolutely terrible customer service.

38 minutes ago, AK Dreaming said:

Today is day 30 of my 90 day wait for my April Cruise.  Nothing yet. 60 days to go.  

Today is day 52 since I filled out the form. I've heard nothing either. I called last week and the rep said I was on the refund list and it was processing. I was assured it wouldn't take the full 90 days. Yeah, right..

27 minutes ago, chobo2 said:

Has anyone gotten a refund back who requested it? I requested it the first day I could April 16th.

 

I chatted online with a Capital one Rep and they said since they are going to issue a refund, I cannot do a charge back even if they said it will take 90 days to get the money back. Also the purchase well over the 119 days. 

 

So I guess I am screwed if they go bankrupt.

I just got off the phone with Citi, I opened a dispute. They agreed I have waited long enough for a refund (requested refund as soon as the form was available 3-23) and posted a conditional credit. Who know whether Ill win it or not, but figured with todays headlines I wanted to get a dispute on the books just in case.

1 hour ago, kent1941 said:

Take the cash

That’s what I did. I’m expecting in the next few months a chapter 11/re-organization with future cruise credit worth very little


Sent from my iPhone using Forums

Did you get a refund already? When was your cruise scheduled for?

27 minutes ago, BirdTravels said:

Remember, filing a dispute accuses the vendor of a criminal act. And that, when contacted by law enforcement (FBI for international crimes), you will aid in the criminal investigation. If they have a published policy, then there is no basis for a dispute. And if you are found to be submitting a false claim, you could be liable for investigation costs and NCL typically puts you on the Do Not Sail list forever. 

I’m not too concerned. My dispute is for goods/services not delivered, which is 100% accurate. Why should NCL be able to hold my hard earned money? I paid them when payment was due. They aren’t delivering the goods I paid for. I am not willing to wait 100 days for my refund. Plenty of other cruise lines to sail if they blacklist me. 

7 minutes ago, erdoran said:

Call your credit card company and ask them for a check to be mailed to you.  

 

Didn't realize they would do that. Good info.

3 minutes ago, vswan said:

I use a specific CC for travel payment. The only other item I use this card for is one monthly auto-payment of $50 and the balance is paid in full monthly. If I take the refund, does the money just sit in the CC account until I finally use it all? Is there any way to get the cash back?

 

Not really. Use the CC credit to buy gift cards to Walmart, Target etc. Then buy your groceries and such with the gift cards. 

I just filed a dispute with my CC company. Im not waiting 100 days for my 4000 bucks. Their response to this situation is ridiculous. Imagine telling NCL you wouldn't be making final payment until the day of sailing... 

I’m still going on the Escape 03/28. I actually upgraded to an H7 from an MB yesterday for a great deal. 

Whats the upgrade landscape looking like these days with all the discounted fares? I am on the Escape 03/28. Booked in an MB currently. Placed upgrade offers on H5, H6, H7. What is NCLs pricing policy if I call to upgrade to the Haven from my Mini Suite? Do they just charge the difference from the original booking price to the current price, or will they offer a better price to upgrade?

Thanks all!

6 minutes ago, Want2Cruise 701 said:

What about holding a desired cabin for now.  If the price increases within that time frame, book the price hold. If it decreases, then of course, book that price.  If it stays the same, rehold the cabin and see where pricing goes.  I've done this many times.

Good idea. To do a 24hr hold, Ill need to call my PCC right, or can I book the hold on NCL.COM?

EDIT*** Did a mock booking online. Courtesy hold is available online. 

2 minutes ago, HEATH3913 said:

If you are looking at the March 21st sailing, which I am on and have been following prices, they have gone up a bit the last couple of days. I'm not sure if that is because inventory has dropped or if they are inflating for another sale.

I am doing the 3/28 sailing. The current prices are reasonable, Id just hate if there was a significant decrease within a few days.  

Im going to be booking the Escape for March. Just curious if anyone knows the new promos/pricing starting after the new year? Normally Id book now and make adjustments, but Im booking after final payment so my usual cancel/rebook wont work this time. So book today, or wait??

Thanks all.

I was in downtown Portland this morning right after she docked. Makes me want to go on my upcoming cruise even more now! Come on December!!

Do a mock booking on the NCL site with each room type you’re interested in. Just don’t choose a GTY. It will allow you to chose your room, this showing what is available. 

If you use the search feature, there are many threads suggesting people use the search feature, give it a try.:eek::cool:

Its been a while. Just wanted to remind people its there.

Not trying to be rude but there are a plethora of duplicate threads on the board. The search feature works well. Give it a shot people, it only takes a moment.

Mini rant over.

Royal did away with the premium package Fall 2016. Now the only offing is the deluxe package. They also recently added the rule that if 1 adult purchases the deluxe package, all other adults in that stateroom must also purchase it.

FYI MAP stands for Minimum Advertised Pricing.

Hands type faster than my brain thinks. Good catch.