alchemy girl

Finally received our stock option on board credit today on the 3rd attempt. Had to call the investors help line. The Stockperks app kept kicking it out and denying due to a discounted price that we paid for the cruise. After review of our account, they could see that we did qualify for the benefit, and she fixed it manually for us. So, if any of you are having difficulty with the perk's app call the help desk and ask for them to manually give you the credit. Hope this was helpful. Now on to packing!

We did get our credit for the cruise departing on March 28th to Airlie Beach as we are on that one as well. We did not go through Carnival AU for that credit. My husband is on the phone as we speak, trying to get more information. Seems funny that the 4 day went through but the 31 day was denied. Again, when we called the 1st time, we were told by the benefits desk that everything looked great and to re-submit. I will keep you posted. I agree it is very frustrating.

My husband and I have also had a hard time getting our stock credit. Was turned down for the credit the 1st time through the app. My husband called and was told that they did not see a reason that we would be denied and for us to reapply. We have just been denied a 2nd time. I think we will try to submit it without the app. We also have friends that have been going through the same frustrations! It's not like the stock is doing fabulous, but we did like the on-board credit. 🙂

Greetings. My husband and I just booked this cruise today. We are on the 31-day transpacific cruise that departs on April 1st. on the Luminosa. We will be flying into Brisbane from Sydney on the day the cruise departs as we disembark from a Norwegian cruise that morning. Praying all the connections work. Was hoping to get the same cabin as the transpacific so we did not have to move but it was taken, and we took the cabin next door. Not too far to move our things. Can't wait to meet all and enjoy this cruise.