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jenn2213

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About jenn2213

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    Cool Cruiser
  1. OP here.....so evidently I misunderstood the letter informing us that our cruise was cancelled. I thought we had until December 31 to decide if we wanted a refund or FCC/OBC and didn't have to do anything until 12/31 In reality,, you have to actually CANCEL the cancelled cruise yourself, and then choose whether you want the refund or the FCC. If you don't cancel by your balance due date, it gets cancelled for you and you automatically get FCC, but not OBC. I was on hold for about an hour before speaking to a lovely woman who was extremely helpful. She explained this to me, helped me canc
  2. Hello....I am currently on hold with Carnival for over 30 minutes. Thought I might get a faster answer here, lol! We were booked on an August 2 cruise out of New Orleans on the Glory. That cruise was cancelled on May 4. Today I received an email stating that my final payment is overdue (the original due date was yesterday). When I check my cruise manager, it says that my cruise is happening in 30 days and that I need to make final payment. Is this normal? Have others experienced this?
  3. It's been a while since I cruised last. I remember the shampoo and body wash dispensers, but is there one for conditioner or do I need to bring my own?
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