Hi! We have been trying to get a refund from MSC since we had to cancel our cruise back in Feb 2022 because of Covid. After many calls and drama, we finally received one check for the cruise refund on Aug 1st, 2022. We called back again and have been waiting on our upgrade/shore excursion check. We finally received it 9/6/22 and deposited the check and it was rejected/bounced. We have been trying to get someone at our travel agency or MSC to call us back as to why the check bounced but keep getting the run around from MSC. They are always "researching". Has anyone else had this problem?