CruisePrincess6

Insurance is very expensive for over 75 cruisers. What are our alternatives?

Remydiva—we called to cancel our October 2020 Celebrity cruise to Europe the beginning of April and the money was refunded in a few days. We called Princess to cancel our FCC that were sold to us as fully refundable about the same time and have been getting the runaround.

Nho9505–called Princess this morning about my money and they would not put me through to Customer Relations. 

Remydiva—To answer your post—if you put in the contract the clause—Time is of the essence, the contract can be voided and your money refunded after due date.  This can’t be done with our money that Princess is holding and they know it. Again, very bad customer relations.  Canceled a cruise to Europe with Celebrity for this October and deposit was refunded in 2 days.  Would not hesitate to sail with them in the future.

No matter what anyone says, bottom line, they are holding on to our money. Not sure about the legality of this but I do know that they are doing a bad job with customer relations. 

Unfortunately, my bank will not do anything about FCC.  They will only act to get money returned for a cancelled cruise.

My husband and I put down $600 on FCC while on our last cruise in February.  $200 was toward an Iceland cruise in 2021 and the remaining $400 was for any cruise that caught our eye in 2020.  Called April 8 and asked for the $400 to be credited to our credit card since cruises in 2020 do not look promising. Was told that it would take 60 dates to process. Called this morning since 60 days is right around the corner and was told they have no idea when we will get our refund.  Asked to speak to someone in customer service and was rudely told that they are not taking calls about refunds. If we do not get this refund in the next month, we will cancel our 2021 cruise and never sail Princess again.  We are elite with Princess and they do not care.

Thanks cruisemom42. Does Rome In Limo and Rome Cabs have shared rides or would you recommend another company.

Cruisemom42--Do I need to find others to share ride from hotel to port or just ask to book a shared ride. Many years ago we used Rome IN Limo for just the 2 of us. Prices have risen and would prefer to share but no response from Roll Call.

What is the cost of transfers from airport to Albergo del Senato and from hotel to Civitavecchia port for 2 people. Also, what company would you recommend?

We are interested in doing this tour but are not beach people. How much time is spent at the beach and are there any shady spots to sit? Would there be places to sit at the falls and mud baths and time at these sites.

Can you get a dirty martini at other bars with the Classic Beverage Package using vodka allowed in that package.

We will be staying at the Renaissance Santiago Hotel on Valentines Day just before going on a cruise. Wondering whether to eat in the hotel or is there a good restaurant close by.

Glad they can do it. Don't think I can wait until returning home to get them done. What was the cost for the fill and were you pleased?

We will be on the Crown Princess for 33 days and was wondering if they do a acrylic nail fill.

Does anyone know if I will be able to get a regular fill manicure on the Crown.

We are using a service since there is no Embassy for 400 miles. In filling out contact information, there is no place to put a name so I thought they wanted my numbers. How did you handle that? Also the agency tells me to upload my picture and you indicated that you pasted yours on. Any information would be helpful.

Thanks

We only have 1 or 2 days to do this since we're on a b2b and still want a day to see BA where the ship will be for 3 days. Have been told we can only see Argentina side which is fine. How easy is it to make air reservations close to time of trip and picking up taxi from ship to airport?

Was wondering how far in advance anyone has booked. Somewhat concerned about paying so much up front for a trip almost one year away. Company claims price could go up or no availability.

We are interested in booking a b2b starting in Seattle and ending in Los Angeles. First cruise is one day from Seattle to Vancouver. Second Vancouver to Los Angeles. Princess tells me this can't be done. Is there any way to make this work since we would like to spend some time in Seattle?

Langley Cruisers---Hope when you are 82 years old, not only are you able to travel but can drag 4 pieces of luggage across FLL airport ar 6:30 am.

They never told us about the free shuttle service. It was very early and the person we returned the car to was very rude. Told us it was very far to the JetBlue terminal. Had no choice but to pay $25. Never use Hertz again. Had problems when picking up car at Port Everglades. Ended up with a car that veered to the right. Very scary for 5 days of driving. Was credited 30% back for that but they would not take the $25 off. Still looking for suggestions on another rental company for our next cruise

Just called the airport. Very nice but no control over what the rental companies do. Has anyone had a better experience with another rental company since we won't be using Hertz again.

Our Hertz rental car was dropped off at the FLL rental return excectly where we dropped it off in the past. The person that drove us in our rental car over to the terminal told us that the $25 fee was implemented about 2 weeks ago and everyone is very angry. Called Hertz customer service this morning and was told that is the new procedure. Car was dropped off this past Friday. Looking to use another car rental that does not charge in the future. Any suggestions?

We just dropped off our Hertz rental car at FLL and were charged $25 to drive us to the JetBlue terminal. Have never been charged in the past. Was told this was recently implemented. Want to know if every car rental agency is charging.

Is it possible to do both by train in one day from Barcelona?