We loved it! We met at the end of the pier before you get to the shops. They told us we had time to look around before we left - (I took a few $1 shots of tequila before we left ;p) We were on a bus that fit about 15-20 and we had a single tour guide and a driver. The driver didn’t speak much English; the accent of the tour guide was thick but I could understand him. We took off for Merida which is about a 45 minute ride. As we rode, the guide told us about the stuff we passed. We stopped in Merida at an old home and got the history of that (just looked from the sidewalk). We went to the downtown square and toured an old home; there were beggars everywhere - forewarning. We then headed toward the rum factory but first stopped to get some handmade corn tortillas. These were good. The rum factory was neat - we got to sample a lot and got to see the entire process that was done there. We went in January and oh boy, it was HOT. Literally 95 degrees and my elderly grandmother couldn’t stand the heat in the distilling room so she went back in the house where it was air conditioned. There really wasn’t a hard sale on the rum; of course they push it, but they aren’t forcing you to buy it. I did notice the same rum at the port is only $1 more a bottle. A little warning: no lunch is provided during this tour and you’re gone during lunch. They provide a light snack of popcorn at the rum factory but it’s not much. I took some boxes of cereal from the ship to snack on which I would recommend. But don’t take any fruit or anything like that.
Let me know if you have any questions.