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debeni

Members
  • Content Count

    136
  • Joined

About debeni

  • Rank
    Cool Cruiser

About Me

  • Location
    Northern California
  • Interests
    travel, history
  • Favorite Cruise Line(s)
    Norwegian
  • Favorite Cruise Destination Or Port of Call
    Alaska, Baltic, New Zealand, Europe, Middle East

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  1. I wonder if the different is that you “cancelled with penalty”, probably before the cruise was cancelled? I waited until NCL cancelled the cruise so I will get a full refund. Maybe this is why I have to wait up to 90 Days?
  2. I submitted my “Refund Request” on March 24th for the canceled Jade March 18th sailing. After I submitted the form, I received the following email: Cancelation Request Confirmation Your request was submitted successfully. Please allow 90 days for us to process your request.
  3. We have never had any complaints with NCL and will cruise with them again but probably not until at least next spring. Of course, their cancelation communications were wanting during these unusual coronavirus months but was it not the same with the other companies. We have cruised with one other company six years ago and did not like that two of the seven nights we could not go to the restaurants unless we were in formalwear. I have trouble keeping my luggage under the 50lb limit as is without adding in formalwear.
  4. I agree, a new virus such as CORVID-19 is almost impossible to contain during the initial stage when the threat is unknown. How can cruise ships help protect us better from known threats like Norovirus, etc. I think the cruise ship industry will need to improve their procedures if they want to get us back cruising. For example, when entering the dinning area, they have the washy-washy. There should be another washy-washy right at the point before people touch the serving spoons. Better yet, have somebody there to server you. There should be hand sanitizers at each table to d
  5. I could be wrong, but I do not think any of the NCL ships has had any coronavirus infections. That includes the NCL Spirit that recently docked after spending 16 days at sea from Dubai to South Africa and the NCL Jewel which is just now arriving in Hawaii after many days at sea. That being said, I think all cruise ships will need to have a tighter virus control than the current washy-washy.
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