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Joyful2020

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  • Content Count

    8
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About Joyful2020

  • Rank
    Cool Cruiser

About Me

  • Location
    East Cost USA
  • Interests
    Seeing the world
  • Favorite Cruise Line(s)
    None
  • Favorite Cruise Destination Or Port of Call
    Hong Kong

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  1. We're going on MSC cruise at end of June 2019 booked in Oct 2018. In March 2019, received cruise ticket with Fantastica Drink Package on it. On Thurs. 5/30, MSC re-issued ticket without Fantastica Drink Package on it. I called my TA - Vacations To Go (they are horrible by they way) and the manager established a conf. call with MSC. The MSC rep said ask GS on board. However, I wanted to get this straightened out before I embark, therefore, I asked that a MSC supervisor call the TA supervisor to straighten this matter out. Both organizations IMO are inept and I'm not really expecting much. I did lodge a dispute with my credit card company, b/c this is classic bait and switch. I will ask GS once on board, however, I will not allow this to spoil my long awaited vacation. I already know that I will not use Vacations To Go in the future. Whether I will go on another cruise with MSC depends on how this turns out and how things go on the cruise but right now it's looking like 1 and done with MSC. In summary, here are the steps I'm taking... 1. Contact TA (done) 2. Conf. Call with MSC management (done) 3. Talk with GS once on board 4. Have gratuities removed from my account once on board 5. Issue dispute with credit card company - deduct the amount for the fantastica drink package 6. Never use Vacations To Go or MSC again Please let me know if there is any other things I should do concerning this matter.
  2. I’m trying to determine if I want to purchase access to the thermal area spa on the MSC Magnifica. 1. Does the MSC Magnifica Thermal area spa have a whirlpool? 2. What are the access hours to the thermal spa area? 3. What are the access hours to the whirlpool if there is one? 4. Are kids allowed in the thermal spa area? Thanks in advance.
  3. Does the MSC Magnifica Thermal area spa have a Jacuzzi or whirlpool?
  4. Hi everyone - regarding MSC Magnifica excursions in Greece are the tours separated by language? For example is their an English bus, a Spanish bus, an Italian bus, etc.or is everyone on the same bus and the guide provides the tour in multiple languages one right after another. For example, does the guide say, “on your right is a house” in English, then Italian, then French?
  5. Hi Everyone – I don’t drink alcohol, however, I am interested in finding out what bottle water packages MSC offers and the price. I will be cruising on MSC Magnifica so any information would be helpful concerning bottled water. Is there water service (water served) in the dining rooms during lunch and dinner? Can I bring bottled water on board?
  6. Hi Everyone – I don’t drink alcohol, however, I am interested in finding out what bottle water packages MSC offers and the price. I will be cruising on MSC Magnifica so any information would be helpful concerning bottled water. Is there water service (water served) in the dining rooms during lunch and dinner? Can I bring bottled water on board?
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