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Petcetera

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Posts posted by Petcetera

  1. 12 minutes ago, bradpole said:

    Honor their mistake, not penalize their guests for their incompetence.  

    WHAT????

    I did take advantage of this but in no way will I feel penalized if they refund. I will be no worse off than I was before I bought this package.  WIll I be disappointed sure, but am I going to cancel my cruise,  be bitter towards Royal, call my lawyer, call the news media. No! I took a chance and it is what it is, bottom line, People WE ARE GOING ON A CRUISE!!!!!!!

    12 minutes ago, bradpole said:

     

     

     

     

     

     

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  2. 3 minutes ago, suesnake2002 said:

    I say move call centers back to the usa. Had that been the case I'm sure this would have been shut down sooner. 

    Instead you have people reading from a script. 

    This is were royal is in deep poop. Their employees told numerous people and TA that the price was correct. 

    Had call centers been in usa, anyone with half a brain would have sent up a red flag. 

    Exactly,  I called in when I saw everyone posting about it and the guy told me yes it was a holiday sale. It was for select cruises. When I asked how long the sale was for, because I didn't' get paid until Friday. He told me he didn't know because it was also for a limited amount per cruise. 

    That was when we started scrounging to come up with the money to get. 

  3. My thought is just sit back and relax, I see people getting all upset and jumping ship and being mean and rude and nothing official has come from Royal. By official I mean an email or phone call or a public statement. People are getting all upset by responses from agents on social media who really know only a tad bit more than we do. They have probably been given a script to say until the higher ups get out of meetings discussing what they need to do.

     

    I am still showing the package on my account and until I see it removed or get something official I am not going to get all worked up. And really won't get worked up if they don't honor it. When I purchased it I was pretty sure it was a glitch but thought let's give it a try and see if it sticks. 

    • Like 8
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