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JuliaScott150

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About JuliaScott150

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    Cool Cruiser
  1. Sorry...I think I accidentally posted this on another thread... We received a full refund on Monday, June 22, for a cruise that was scheduled to depart on May 10. Our TA requested a full refund around April 1. There seems to be no rhyme or reason to the order that refunds are being made. We were 24 hours away from filing a credit card dispute when the refund arrived. Given the continuing bad news regarding cruise lines, including HAL, I would be very nervous waiting much longer than 60 days. If my cruise had been cancelled mid-March and I was still waiting for a refund, I would definitely want my credit card involved. Just my thoughts, for their worth.
  2. We received a full refund on Monday, June 22, for a cruise that was scheduled to depart on May 10. Our TA requested a full refund around April 1. There seems to be no rhyme or reason to the order that refunds are being made. We were 24 hours away from filing a credit card dispute when the refund arrived. Given the continuing bad news regarding cruise lines, including HAL, I would be very nervous waiting much longer than 60 days. If my cruise had been cancelled mid-March and I was still waiting for a refund, I would definitely want my credit card involved. Just my thoughts, for their worth.
  3. In the end I decided to wait a bit longer for a refund rather than disputing the claim for our May 7 cruise to Alaska that was cancelled by HAL at the end of March. TA requested a refund on April 1. Full refund, dated June 18, was credited to our credit card today. Took about 81 days. It was a tense wait but I'm very glad to have the cash in hand. Hope others see theirs soon.
  4. Our May 7 cruise to Alaska was cancelled by HAL at the end of March and TA requested a refund on April 1. Full refund was credited to our credit card today; it was dated June 18. Took about 81 days. It was a tense wait; glad to have the cash in had.
  5. Our May 7 cruise to Alaska was cancelled by HAL at the end of March and TA requested a refund on April 1. Full refund was credited to our credit card today; it was dated June 18. Took about 81 days. Very thankful to have the cash in hand.
  6. Thanks to both for your advice. I will discuss with my travel agent to confirm what info, if any, she has received from HAL. Will update when I have more info. Good luck to all in getting the refunds...it IS a bit scary to have the situation drag on and on...
  7. Kfrech, I too paid with my Chase credit card. Full payment was due on January 31, so when HAL cancelled our May cruise on March 31, I was already at the 60 day period for disputing the charge. Our TA requested a full refund (about $4,900) around April 1 and at that point the HAL website said refunds were taking 60 days, which would put my refund coming about June 1. Were you past the 60 day dispute period (based on date of payment) when you disputed the charge with Chase? I'm hoping that if I dispute it within 60 days of SAIL DATE I'll be OK. I'm willing to give HAL until the second week in June, but at that point I plan to dispute. Based on your experience would that work?
  8. We will be sailing on the Noordam to Alaska in May 2020 and were very excited that the ship went into drydock in fall 2019. There have been conflicting reports re how much was done in the staterooms. Apparently suites got a pretty comprehensive refit, but has anyone stayed in a Veranda VA cabin after the drydock? Wondering if bed linens and drapes are as shown on HAL website or still the older (orange/reddish) ones. This will be our first trip on HAL and we are really looking forward to it.
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