sage cruiser

i did not think i could use the ETA phone app- had a misdemeanor trespassing conviction - 30 plus years ago should i do the ETA in addition- the new zealand visa came back approved quickly and i used their ETA app which had character questions in it-which i answered- any thoughts are welcome

does anyone have a phone number you can call to check on visa processing for australia for a us citizen we are a couple and one of us got approved quickly in 24 hours and we are waiting for the other- we applied on july 19, 2022- getting anxious- we applied online rather than using the phone app- thanks