Jump to content
Cruise Critic Community


  • Content Count

  • Joined

About coinbox

  • Rank
    Cool Cruiser

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

  1. Point taken as we have been on Oceana. My thoughts are the same as you, get a refund and watch the market. Thanks for your response. Regards Paul
  2. Hi All, had my cruise cancelled for August on P&O (UK) - Totally understand in the current environment. Thought 125% Cruise credit was a good offer. So went to book same cruise for 2021. Cancelled Cruise NO24 (Canary Islands) on venture, £1748 per person. Same destination on Oceana E129, Same dates, Cabin type and location on board £2852 a rise of over 61%. Anyone else seen this? Contacted Customer services and the reply was :- ------------------------------------------- Thank you for your recent email and for taking the time to contact us. Whilst I can appreciate that this is frustrating, I can advise that all of our cruise holidays are sold on a fluid pricing basis and are subject to change depending on cabin availability and the general sale of each cruise. However, by using fluid pricing, as most travel companies and agencies now do, the fares and discounts can change at any time. Bearing in mind that we can never know how any given cruise will sell, it is not possible for us to confirm if prices will go up or down at a later date. This is a policy we have used for some time now. As such, we do recommend that passengers only confirm a booking when they are completely happy with what is being booked and the fare being charged for such. In this regard, we do note in our booking terms and conditions that any special offers or discounts advertised may be changed or withdrawn without notice. We reserve the right to vary particulars and prices shown in our brochure after the date of publication. Prices, discounts, supplements and special offers advertised in the brochure or elsewhere may be withdrawn or changed. Prices may go up or down. All Cruises are priced separately the number and type of promotions we offer are dependent on the levels of demand we receive for any particular sailing and can change at any time. Should you wish to transfer your booking, please take note of the below requirements. If you have booked direct, please contact our Customer Contact Centre on 0345 355 5111 (Calls cost 3p per minute plus your telephone company’s network access charge). Once again, thank you for contacting us. Kind regards, --------------------------------------------
  • Create New...