IBM Sweathog

It's the Westerdam.

If anyone who has had a cabin under the Lido deck, can you tell me if it was noisy in your cabin?  We are light sleepers and the pool and exercise room are also on the Lido deck.  If I let Holland select the cabin, we could end up on deck 8 below the Lido, but if we pay an additional $500 per person, we can select our own cabin down on deck 6.  I'm just seeking opinions from anyone who has had the Lido directly above them.  Appreciate any and all replies.

I just booked a cruise within the last hour and my booking information reflects the military credit of $100.  I could see it on my account BEFORE I booked the cruise today.  I know that I had to verify my military status a second time back in 2023 prior to taking a cruise, but at least now, they (Holland) remember that I am a veteran.

I am trying to book a last minute pair of cruises for this summer and I am trying to book the SAME cabin on back to back cruises.  If I cannot book the same cabin, will I have to leave the ship after the end of the first cruise and go through the booking process all over again for the second cruise?  Has anyone done this before and what did you do with your luggage?  Were you able to avoid going through the booking process again?

Much to my surprise, the lost tablet showed up this morning via Fed Ex.  Why it took almost a full month to return my tablet is something I will never understand.  At least it was returned unharmed.

1 hour ago, oaktreerb said:

e next day and they had it.  I think the crew grabbed it and turned it in.  Cheap hat but a one of

Holland America uses Chargerback for their lost and found process, so no, it's not a scam.  Chargerback may not be the greatest contact for lost items, but it is all we have.  And, as I noted, had Guest Services contacted me via cell phone after getting my tablet, I would have gone to the pier and picked it back up.  They (Eurodam) had my email and phone numbers, no excuse why they did not contact me after the tablet was found and knowing the cabin number.  Whatever their process is, it moves at the speed of a sloth so likely I won't see the tablet for months, if ever.

40 minutes ago, Seasick Sailor said:

I lost one of my diamond earrings onboard Rotterdam last year.

I checked Daily at the lost and found. Nothing sadly. I was told to write to

guestrelations@hollandamerica.com after our cruise and the earring was never found.

The charger back is so hit and miss, bad reviews and outrageous cost to ship items found. Have you tried calling them at (800) 515-4860 

I wrote to Chargerback and their reply was, "we do not have a direct involvement in recovery and return of your item."  After I submitted the lost & found form, a reply from Chargerback said the item was found.  Thanks for the phone number, I may call them with low expectations of finding out anything of use.

Has anyone had a successful return of a lost object on the ship?  We left the Eurodam on Oct 7th and immediately noticed that I left my small computer tablet in our cabin.  While still in Seattle, I contacted Holland's Travel Services, who assured me that they would follow up and they would be back to me within days whether or not they found the tablet.  After not getting any response for a week, I found a form online for lost items and filled it out and submitted it.  Later that same day, I received a response from an organization, "Chargerback.Com" who informed me that my tablet was found and I needed to give them a credit card to have it shipped back to me.  After waiting another week with no shipping/tracking information, I contacted Chargerback who advised me that they only take the money and I need to contact Holland to get a status on the tablet.  I called Holland's Travel Services and they transferred me to Princess Guest Services!  They spent a half hour trying to find a phone number for me to call, but could not come up with one.  I called Holland Travel Services again and they kept me on hold for over an hour and a half, occassionally breaking in to tell me they were still trying to find a phone number to call without success.  Has anyone had an experience trying to recover a lost object and eventually had it returned to them?  Why they did not call me upon finding it in our cabin is frustrating because they have our cell phone and email id's on file.  We stayed overnight in Seattle and could have Ubered back to the pier had they contacted me.

Using the website should be easy and effortless, but the past three days of trying to access the website have been impossible.  Yes, I've tried re-booting the computer and using different browsers to no avail.  Whoever designed their website hates people.  I have had issues in the past trying to access the website, but it has never been this bad.  All it does when I click on the website is just spin and spin never accessing the website.  Very frustrating when you are trying to plan a 2024 cruise.  In a related matter, we just returned from an Alaskan cruise last week and their "Navigator" app gave me and countless others fits.  Finally, the kind lady at Guest Services downloaded a newer version of the app.

I spent way too much time fretting over whether or not to bring my suit on a West Coast cruise on the Koningsdam.  I am so glad I didn't bring it because I felt "over dressed" with a shirt and tie on the two "dressy" nights.  I saw maybe one tux and approximately ten males wearing a suit on the sold out Koningsdam.  Women, of course, were generally dressed up, unlike their male partners who were seen in baseball hats, tee-shirts and yes, even tank tops on the "dressy" nights.

We were on the Koningsdam ten days ago.   You had to watch the video in your cabin that dealt with how to put on the life vest, etc.   We had a two hour window to report in at our muster station so that the crew member could scan your cabin card to ensure that you made an appearance.  There was no need to bring the life vest to the muster station, just your cabin card to verify that you actually made it to the muster station.

We just got off the Koningsdam ten days ago.  After much debate, I decided not to bring my suit for their "dressy" nights.  Very glad I did not bring it because I probably saw maybe 10 to 12 men wearing suits on the two "dressy" nights.  Only a handful of men wore ties so I thought I was over-dressed wearing mine.   More women, of course, dressed for the occassion.  And as usual, there were men in jeans, shorts, and wearing baseball hats in the dining room on the dress up nights.  

We just returned last week from a cruise on the Koningsdam and they asked for nothing other than our boarding pass and passport.   No questions about vaccination cards or Covid tests.  It's as if Covid is over and done with.

I'm  booked on the Oahu Explorer and wondering if I must have a Covid test prior to the 3 day land tour of Oahu.  My travel agent says I don't need a test prior to the land tour, but I will be tested at the Hyatt Regency before boarding the POA.  I thought I read that a Covid test was also required 48 hours before the land tour, but I can't find that reference now on the NCL website.  Anyone know for sure?

If the app worked for you, count your blessings.  I spent 10 to 15 hours uninstalling then downloading it over and over on Android and Apple products as well as using  the internet based version without success.  I tried early in the morning at 4:00AM and late at night, but it didn't matter.  The app accepted some of my input, but not others.  When I selected my hometown airport for our emergency return, the app insisted I did not live in that region......too many weird occurrences to list here.  The app should have been fixed a long time ago.  Why Princess allows this to continue is beyond my comprehension.  Never again, too many other cruise line options.

After five weeks of frustration and with the final payment due yesterday for our July cruise, I mercifully cancelled the cruise rather than continuing to endure the shortcomings of the Medallion app.  Whoever created this app hates people.  I could not save info and just getting my phone number added last week was a major victory.  I tried various other's phones and still no ability to save key info.  The final straw came after Princess could not add my Veteran's on board credit to my booking despite countless calls from my travel agent to Princess.  Even though I used their own verification process which said I qualified as a veteran, they were unable to get the $250 credit added to my booking.  I cancelled the cruise and booked with another cruise line, who welcomed my money.

I cannot load half my info to this Medallion app.  I have an Android phone and Android tablet.  I tried using the so called internet version and still encounter the same errors.  This is the worst app ever developed.  My question is does this app work on an Apple phone?  How is everyone loading your travel info like driver's license or passport info?

I recently renewed my passport as did my wife.  The State Dept acknowledged receiving the application and money on June 30th.  I paid the extra $60 to expedite the renewal and opted for the additional $17 to return them expedited US Mail.  I received my new passport this past Saturday, July 24th and my wife received hers on Monday, July 26th.  Both passports renewed in less than one month.