Sentebale

Anyone who is unhappy with paying for poor or nonexistent internet need only to go to guest services, voice their complaints, bring their device(s) with them to show the staff real time examples of the internet quality, and guest services will remove the internet charges. We have done this on three of the last four cruises we've taken since Covid. Our last cruise was last month, the internet was fine, so no trip to the front desk was necessary. Two of the bad internet experiences were transatlantic cruises.