Jump to content

Ivycottage

Members
  • Posts

    2
  • Joined

About Me

  • Location
    Leicester
  • Favorite Cruise Line(s)
    Saga

Ivycottage's Achievements

Cool Cruiser

Cool Cruiser (2/15)

  1. We were booked on the cruise to Scandinavia on 28th August which has been cancelled. We have now transferred our booking to Scandinavia in June. We were contacted by Saga four days after we received the email and offered a very suitable alternative. We weren't told why the cruise was cancelled they just said "for operational reasons". I suspect that they hadnt sold many cabins for the cruise in August and just wanted to make sure the other cruises to Scandinavia in May and June were booked instead. It was just the fact that we were notified by email but then couldn't get any information if we contacted them which seemed unusual. Hopefully its all sorted now. Thanks to everyone who took the trouble to respond.
  2. We booked a cruise with Saga for 2023 whilst on board the Spirit of Adventure three weeks ago. We have just been told by Saga by email that this cruise is cancelled. They said they are going to contact us to discuss an alternative cruise "over the next week". We have tried contacting them by phone today and their advisors will not tell us why the cruise was cancelled and will NOT let us book an alternative cruise despite the fact that they have our deposit. We have been told that we have to wait until we are contacted by them. Has anyone had a similar experience with a booking for 2023. We are concerned that there is something we are not being told.
×
×
  • Create New...