JayBird7

Sorry for being a novice. I bought into the cruise/cruisetour as a single package - price, excursions, packaging and flights. It was all Celebrity. All payments to Celebrity. Cancellation by Celebrity. If you want to parse out the cruise and cruisetour, so be it. The stain and pain persists. Comment all you want but I am trying to put this behind me but I will continue to cast all blame on Celebrity.

What a tsunami of responses! Celebrity remains on my cluster**** list, but to allay your concerns and answer your questions: Alaska Millenium cruise and cruisetour in middle May. Cancellation in April was 204 days since initial deposit; full payment was in February. Yes, offers of rebooking but none of the dates were acceptable. Also, Flights by Celebrity airfare for new booking would have increased cost by $500+ with no offer of assistance in payment of higher costs. Yes, Celebrity did refund all costs except for costs of lost dreams, lost bucket list, lost adventures, and extremely poor PR. I have taken cruises on other lines but never on Celebrity. Su at Celebrity claims to be looking into this sometime today.

Celebrity unilaterally cancelled my Alaska cruise 204 days after I paid the initial deposit. Claims to have oversold. Oversold? 204 days after receipt of payment? Smells like rotten salmon or worse. Lost bucket list. Lost dream. Horrible Celebrity PR. Travel agent tried everything, Explored everything. Could never get to the basis of cancellation. Celebrity of course referred me back to agent who was dumbstruck by it all. Refund is slowly being processed. Wife and myself still in state of shock and depression. All faith in Celebrity destroyed. Never able to see ship, see cabins, taste foods, drink libations, go on excursions or anything else. This is a nightmare.