UPDATE: I was able to get in on my tablet using log in with booking number. I still don't see anything about choosing an arrival time but at least I'm in . . . 😐
The app crashes on open on my Galaxy S8. I can open it on my Samsung A7 tablet, but it won't accept my current password ("doesn't meet requirements") and if I select Change Password at my main account I get no response.
I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted.
I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app.
Does anyone know how I can do this outside of the app?
(For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. It's just, dammit! I want to be able to use the app.)
