IRM1967

A change of itinerary ? should be Cayman Islands first day.... 07 Feb 20:00 Montego Bay 08 Feb 11:00 - 20:00 Grand Cayman Island 10 Feb - 11 Feb Havana 12 Feb 09:00 - 20:00 Cozumel 14 Feb 09:00 Montego Bay

Yes Regardless of what the issue is/was, we were treated atrociously from the day (5) when they slid the cancelation letter under our cabin door. Its a holiday business and they ruined our holiday, yet their customer service is appalling now that they have had our money

I agree, the more people that know the better Bottom line is don't lie about it

🤣 A spokesperson for Tui said: “We understand how frustrating the cancellation of the Pride of Panama cruise on Marella Discovery 2 would have been for Ms Sayer and Mr Marr. The cancellation was due to a technical issue with our catering facilities. We apologise for the disappointment and inconvenience caused.” Or On social media, some of the passengers reported "food issues" which TUI rejected saying that the ship can deliver food and beverages to all its current guests. Which one is it Tui ?

But yet this is the ships 'erratic' positions over the last few days, looks more like thuster issues that have plagued the ship for months. Something isn't right and Marella/Tui are not being truthful

A spokesperson for Tui said: “We understand how frustrating the cancellation of the Pride of Panama cruise on Marella Discovery 2 would have been for Ms Sayer and Mr Marr. The cancellation was due to a technical issue with our catering facilities. We apologise for the disappointment and inconvenience caused.”

https://www.dailyrecord.co.uk/news/scottish-news/scots-couple-4k-honeymoon-ruined-29135476