I have had exactly the same problem on returning home from a cruise on P&O's Azura.I went to do grocery shopping and had to leave the whole lot as my my account was overdrawn having had nearly £2000 double charged on my account. It appears that this only happens when using a debit card as it is a point of sale transaction that the banks have no authority to stop; despite what P&O told my travel agent. I was completely unable to speak to real person at P&O and am still waiting for a reply to my email. I had no funds available to me to pay bills and normal everyday expenses as this money is still showing as pending on my account, and this is 5 days since i settled the account.The only thing i could do was to agree an overdraft with my bank , which i do not want. I have a credit card but i deliberately keep the limit low as i want to avoid credit where possible. I know mistakes happen, but how many people have 2 grand sitting doing nothing in their current account? Gone from happy and relaxed to stressed out of my box. Thanks P&O!
