ManyMoonsAgo

My journey through the 7-day Mandara thermal spa experience aboard the NCL Encore was, unexpectedly, less a tranquil voyage and more a navigation through choppy waters. From the onset, interactions with the spa's front desk personnel felt marred by an unwarranted air of pretentiousness, dampening the initial excitement of anticipated relaxation. Despite the promise of a serene escape, overcrowding was a persistent issue. On more than one occasion, finding a spot to unwind in the spa was futile, with fellow passengers seemingly claiming every nook. Attempts to utilize the space during recommended "slow" periods were similarly disrupted by promotional events like "Ladies Night," which increased patronage and elevated noise levels notably, detracting further from the sought-after peaceful ambiance. Regrettably, my experiences make it difficult to recommend the 7-day thermal spa package on the NCL Encore to future passengers. The discord between expectations of tranquility and the encountered realities of crowding and discordant customer service form a melancholy reflection on what should have been a restful respite. Prospective spa-goers might find more peace in exploring alternative relaxation avenues during their voyage.