moknows

Maybe that is why I was able to submit my husband's app without his 2 x 2 pic?

**New Application Process Information – Passport Picture Upload*** Guests are required to upload an image of their passport page as per the example here. Only one page is necessary for the passport upload which includes your picture and passport barcode. Maybe it is just wishful thinking BUT when I went back and looked at the email Regent sent out yesterday afternoon. It reads to me that the process is only requiring a pic of your passport data page to satisfy the requirement for the passport picture. It clearly states NEW APPLICATION PROCESS INFORMATION - PASSPORT PICTURE UPLOAD OR are they confusing the requirement for the passport data page with the 2 x 2 picture?

We, hopefully, will be cruising also out of Rio on Regent Jan 26th. How long after your husband's status changed from Recommended by VFS?

Just received an update from Regent. Big change is the bank statement not required?? They are supplying a letter saying the cruise is paid in full, etc.... copied and pasted below... IMPORTANT INFORMATION REGARDING BRAZIL VISAS FOR AUSTRALIAN, CANADIAN AND U.S. PASSPORT HOLDERS ***PLEASE READ - NEW APPLICATION PROCESS INFORMATION*** Dear Valued Guest and Travel Partner: We are aware that the Brazil E-Visa process is presenting challenges to all travelers looking to enter to Brazil. We share in your frustrations of the current situation and thank you for your continued patience. Please continue to make your application for a Brazilian E-Visa here, bearing in mind the below directions. Once you have made your application (whether approved or not) please forward your Brazil E-Visa application email to RSSCOps@rssc.com. If you have already sent the application number there is no need to resend, however should your application be subsequently approved please email RSSCOps@rssc.com with your confirmation. Regrettably, the Brazil E-Visa application process is facilitated through a third-party website not under the control of Regent Seven Seas Cruises. While we strive to provide support wherever possible, it is crucial to note that guests are required to navigate the process themselves. Due to high numbers of enquiries regarding Brazilian e-Visa’s we are unable to respond to each individual query. Please rest assured that we, along with Cruise Lines International Association (CLIA), are working with the Brazilian Government to find a solution as soon as possible. ***New Application Process Information – Financial Declaration Upload*** Guests are required to upload financial statements. If you have not already done so, please upload this financial affidavit which has been approved by the Brazilian Government in lieu of bank statements. ***New Application Process Information – Passport Picture Upload*** Guests are required to upload an image of their passport page as per the example here. Only one page is necessary for the passport upload which includes your picture and passport barcode. Document Uploads To complete the application, guests are required to upload several documents. Please be aware that many guests have encountered difficulties in this stage. Despite the website indicating that PDF and JPEG formats are accepted, some guests have reported issues with uploading certain documents in these formats. One workaround that has been successful for some is converting files to PNG format instead of PDFs. Photograph Guidelines Please note that selfies are not accepted for the photo upload - see guidelines here: https://www.icao.int/Security/mrtd/Downloads/technical%20reports/annex_A-photograph_guidelines.pdf Emails It is imperative that guests closely monitor their email inboxes. If there is an issue with their application, they will receive a notification via email. It is of utmost importance to act on these emails promptly, as there is a strict 12-hour window for resolution. Failure to respond within this timeframe will result in the application being voided, requiring guests to restart the process and incur additional fees. We sincerely apologize for any inconvenience this process may cause and appreciate your understanding. Our team is available to offer guidance and support where we can, but please be mindful of the third-party nature of the application platform. On behalf of our entire Regent Family, we want to express our sincere thanks and appreciation for your continued patronage, loyalty, and understanding. Should you have any questions, please contact your Travel Advisor or Regent Seven Seas Cruises’ Reservation Department at the phone numbers below. Regent Seven Seas Cruises Regent Seven Seas Cruises Reservations Phone Numbers: • United States / Canada: 1.844.4REGENT (1.844.473.4368) or (954) 776-6123 • United Kingdom: 023 8082 1390 • Rest of Europe: +44 23 8082 1350 • Australia / New Zealand / Asia Pacific: 1.300.455.200 • Latin America / Brazil: 0800 400-3132 or +1 (954) 940-7486 Please note that this email address does not accept replies.

I tried all that. I was able to submit with no photo. I will have to wait till he gets rejected than I will attempt it again! We still have 4 weeks till departure.

Unfortunately i am going to have to wait till his gets further in the process because right now it says "submission success" so I can't amend anything till he gets an initial evaluation and then I assume they will ask us to "resubmit" his photo. I was able to submit his application without any passport photo attached...probably shouldn't have done that.

yes I have. I was able to upload mine. But not my husbands.

Is there anyone out there that can help me figure out why I can't upload my husband's passport pic. Nothing is uploaded but it shows the doc page complete??? I am hesitant to pay without his pic attached to the doc page. I have tried everything. File size is fine. Can someone private message me through this forum to help?

My app finally shows Recommended by VFS. Now I am having trouble with my husband's app. I can't seem to upload his passport pic. The file is less than 1 mb. Any ideas?

I used my "clout" a large aircraft Captain, in uniform, to talk my way into the Miami Consulate with no appointment on Monday. While they sympathized with my frustrations, they could not help with the evisa process. The people working at the consulate are just as frustrated as we are. Doesn't get me any closer to getting an Evisa. My latest status again is "Pending Documents Uploaded". Sometimes that lasts a day and they ask for more docs or sometimes it lasts a week and they ask for more docs. I applied Dec 7.

just heard back from visa service. They want me to resubmit passport bio page, passport photo, finacial bank statement up to Nov 31st (not even a legitimate date!) and resubmit round trip ticket. I am leaving Rio on a cruise ship. I supplied them with the cruise ship information already. I don't have a RT ticket on Delta. Only an arival flight. My bank statements are from 22nd to the 22nd. So i don't have anything from the 22 of nov to the last day of nov. AND all this has to be resubumitted within 12 hours of their request. So keep checking your emails if you are going thru this process. Sometimes I am in the air 12 hours with no internet....!!!!!!

I was finally able to complete the application process Sunday eve. No hiccups this time. I might get bounced due to only submitting page 1 of my bank statement (highly redacted). We'll see.....

I was able to resubmit everything Sunday eve. No hicups this time. My only issue might be I only submitted a highly redacted page 1 of my bank statement. Not 30 days of transactions (8 pages)

Regent sent the info to my TA and she forwarded on to me. Still trying to get the sight to send me an OTP so i can log in and make another attempt. But you know the definition of insanity....

I have been unable to log back in for the past 12 hours. i guess i need to start the process all over again! So much for having an easy time with all the uploads.