Charli001

Thank you Terry, it was great to hook up with you also. I’m going to put this out there, has anyone asked for a refund for the 3 days sailing that we missed on Silvermoon (18 days to 15)seeing Mumbai was a bit of a disaster. Im going to ask the question and hopefully get a positive response.

Big high to all the Brits that I met on board, miss our Trivia.

Charli001

Hi Terry,

Finally made it onto Silvermoon, would love to catch up for a chat. Are you available?

Charlie 001 Sydney

Greetings all. Stunning photos Terry, please keep them coming.

Charli001 Sydney

Thank you so much, so happy that things are finally sorted, I’m looking forward to the 3 days in Mumbai, can’t wait to board Silvermoon. I have absolutely loved this post very excited about hopefully meeting some people who have contributed to this post.

Cheers,

Charli001 Sydney

Thank you Terry, enjoying your updates so much. I too will be boarding in Mumbai so looking forward to it. Look forward to meeting you.

Charlie001 Sydney

Only 6 days to go before flying into Mumbai, still no news from SS re itinerary, excursions etc. is anyone else in the same situation?? am our reservations, excursions and personal information has been wiped off mysilverseas account.

Charlie001 Sydney 

I’m in the same situation. I hear nothing from SS and totally rely on this site for information. So pleased I stumbled across it.

Charli001

Meg are you in Australia? I am and I only heard yesterday about the hotel we are staying in via our rep so nothing official. 
Have had no correspondence from SS since 14 Jan when our tour from Dubai to Mumbai was cancelled. We were told to make our own way to the hotel, we know nothing else apart from this webpage which is a valuable source of information.

No info whatsoever on mysilverseas account. Keep our chins up and hopefully hear soon.

Charli001

Have anyone been offered complimentary transport to your hotel when you arrive in Mumbai?

Charli001

Hi UK cruiser and others,

This is great information for me in Australia as I haven’t even been given the name of the hotel in Mumbai where I will be staying. There are no excursions on mysilverseas account, no restaurant reservations, nothing has been updated. If it wasn’t for this webpage I would be totally in the dark. I’ve contacted SS on several occasions to be told they’re still working out hotels and when we will be officially notified. Thank you to all for your shared and valuable information.

Charli001 Sydney

Hi Mrs Waldo,

yes I did try the link, there was nothing there re hotel accommodation in Mumbai

and previous restaurant bookings and excursions made have all been wiped off. Are you from Australia?

Charli001

Has anyone in Australia booked Mumbai to Singapore and if so have you heard from Silverseas re hotel accommodation in Mumbai or any communication at all. Would appreciate if you would please advise. Many thanks,

Charli001

I have heard nothing from Silverseas re hotel booking in Mumbai. I have checked on the SS webpage under bookings, details and no hotel is listed. Hope I hear soon.

Charli001

I haven’t heard from SS so I don’t know where I’m booked.

By the way!! The Cochin-Singapore Feb 15 is not on the Australian website.

Charli001

It’s 8.15am Saturday in Sydney. I’ve been onto SS manage bookings and no hotels are mentioned under my booking. Has anyone in Australia had any notification from SS re the Mumbai to Singapore cruise?? The clock is ticking and time is running out. Welcome any response.

Charli001

Rep is male. Have you had similar problems?

I spoke with a SS rep on Thursday who advised I should receive an email Thursday or Friday re Hotel accommodation in Mumbai, today is Saturday and no email. The communication from Silverseas is appalling. Has anyone in Australia been advised re hotel accommodation in Mumbai or received a refund for the 26 Jan cruise Dubai to Mumbai??

Charli001 Sydney

Not to my knowledge, they’re saving lots of dollars. Not much of a compensation as you say compared to 3 luxury nights. 
I don’t think the Trident is that flash.

Thank you for this information. I have left a message on voicemail also emailed my rep. I have heard nothing from SS re SS booking hotels or haven’t heard about boarding or sailing dates apart from what I get on this  website. Would appreciate any updates.

Charli001

Today is Thursday 25 Jan in Australia and still no update from SS, I am also booked on the 11 Feb cruise from Mumbai to Singapore. Last conversation I had with my consultant at SS was 16 Jan and was advised to book 3 nights accommodation myself in Mumbai from 11 Feb to 14 and my consultant would try and reimburse me for the hotel booking. I was scheduled to fly into Dubai for the 26 Jan Sailing and had to change flights to fly into Mumbai. The whole thing has been handled very badly, I’m wondering if it is because I booked port-to-port. Has anyone in Australia experienced anything similar. Please let me know.

Charli001

Still no contact from Silverseas re Mumbai to Singapore cruise. Has anyone from Australia been contacted re change of plans, when to arrive in Mumbai any news at all would be welcomed.

Charli001 Sydney 

I mean 11 Feb arrive in Mumbai. Sail 14 Feb.

Charli001

Thank you for the update Terry. We in Australia have not heard about this change from Silverseas in fact we’ve had no communication since the email 14 Jan saying the 26 Jan cruise is cancelled. Are you saying that we arrive in Mumbai 11 Jan for 3 nights there and board Silvermoon on 14 Jan, that would be wonderful. Does anyone else have any news and has anyone is Australia heard about this?? Hope to hear from you soon.

Charli001 Sydney

Hi cruise community,

Any suggestions for a great hotel in Mumbai?

Charli001 Sydney