So, we've just completed our 66th cruise. this minor review is about 6 months late, so forgive me for that.
This was #12 on Celebrity, This will be our last on this line.
The reason may sound silly, but it's the little things that drive one nutty.
Sometime in Feb '23, while we were onboard X in an aft suite and without any kind of advance notice, Celebrity started charging $13 for room service. Didn't notice it til I checked the onboard fees a week later. Shocker! Went to the desk to ask WTH and was informed it was a fleet wide change.
Now, we're not cheap, but after paying close to $8k for the cruise, it just irks me to have to pay $13 to have a burger delivered to the room. I don't mind the additional charge for the speciality restaurants, or for top shelf booze (on top of the included drinks package). Those are givens.
But charging for room service is just wrong. If it's that important to the bottom line, just charge more up front.
After the Celebrity cruise, we spent 15 days on Regent Splendor (livin in the lap of real luxury) and we just got back from 14 days on Princess. Regent doesn't charge for anything, while Princess does if you order from the TV or room phone, but if you order off the Princess app on your cell (on Medallion class ships), there is no charge, and they find you and deliver it to you wherever you are on the ship.
So, I'm done with Celebrity. It's not any better onboard than Princess or HAL, but I just can't take the cheap.