jc foster

We have booked a Premium Balcony on the Emerald. The description says 271 sf. .  Is that additional  space all extra balcony ? Is there any extra interior room over a standard balcony ?  Thanks

On 12/29/2019 at 1:18 PM, cruiselvr04 said:

We've already booked the first 2 cruises on her out of Galveston. A 4 night and then 7.  Yes the ports are old to us.  We're from Texas and haven't cruised out of Galveston for 2 years because of the same old ports.  However we will now be able to have a ship as a destination.  And we will now be able to take our kids and grands on a big ship in 2022. I'm really looking forward to Allure coming.

The Jewel of the Seas has a Transatlantic  sailing at the end of November from Rome to Galveston. We have been sailing out of Fort Lauderdale on Celebrity but recently booked this one.

   Its all about keeping your hands washed and a little luck. I have had it once in around 50 cruises. It was not fun. My wife was of course in the same room and never got it.  Norovirus does not really concern me.  The new Coronavirus gives me some concern.

10 minutes ago, mommysoncruiser said:

Same happened to me. I can't seem to re-add it either as it says it is already added although it's not showing up anymore. I am just going to keep my reservation receipt and wait it out.

I am the original poster.  I called back for the third time this morning. They are saying it was a technical glitch. They are supposed to have an IT guy working on it and think he will have it fixed in a week. At that time I will have to get a new password.

 We may have gotten it straightened out. They are saying it was an unusual technical glitch. RCL IT department is working on it and should have it fixed in a week. I will then have to change my password to log in to the website. thanks for your responses.

11 minutes ago, blackshirt said:

Are you saying gone from the website totally or gone from your upcoming cruises list? If the latter, have you tried re-adding that reservation? Since each of you has your own C&A account, also try logging in on the other account and add the reservation to that account’s upcoming cruises list.

thanks , its gone from the upcoming cruises list and I have tried to re add it. 

10 minutes ago, blackshirt said:

Are you saying gone from the website totally or gone from your upcoming cruises list? If the latter, have you tried re-adding that reservation? Since each of you has your own C&A account, also try logging in on the other account and add the reservation to that account’s upcoming cruises list.

thanks

Five days ago one of our upcoming cruises disappeared off the RCL website. We called RCL twice and they told us both times to make sure we were using Google Chrome and to just wait a couple of hours. We installed Google Chrome but still have only one upcoming cruise visible. RCL shows the cruise on their end. Any Ideas?

3 minutes ago, Luvcrusn said:

I agree that asking a guest to take the "bill?" to GR is nuts! We've never had that happen ever! I totally love Al Baccio especially for that first cup in the morning and an afternoon iced treat. I've never had that happen either there or anywhere else on a X ship.

 

As an aside, I have a quick and unrelated question for OP just off of Reflection. When you boarded did you receive your seapass cards at check in like in the past or were you told to go to your room to get it?  Even though rooms weren't ready until the usual 1PM were you able to drop off your carry on luggage and put your valuables in the safe? There's been some discussion about whether this was being done on Reflection on our Roll Call. We're sailing in several more weeks.

We received our seapass cards at check in but had to wait to around 1:00 pm to enter the room and drop off luggage. 

18 minutes ago, 4774Papa said:

We have run into this same issue, although not at that cafe.

Ours wasn't handled that way, but sorry, I don't see the big deal.  

      Sorry,  I don not like going and standing in line at Guest relations for any reason especially something that should be handled by the ship. Not a good way to start off a vacation.

 My wife and I returned a few days ago from a ten day Southern Caribbean sailing on the Reflection. We were one of the first couple of hundred persons to board and  we headed to the Al Bacio café and ordered two coffees. A short time later our waiter came back with our card and bill. I had noticed him talking back and forth with a guy who I think was his supervisor. On our bill the waiter had only written a description of our coffees but no prices; he then informed us that they were slow in getting newly arrived guests credit card information into the computer and that we would have to take our copy of the bill to guest services in ordered to be charged and to verify the purchase. We waited until the next morning and went to guest services. When we handed the lady behind the counter ? She looked at us like we were nuts and then asked, " Whats this ? Where are the prices? . We explained and she said, " These will be free". Three days later the coffees showed up on our bill. In my opinion El Bacio should start taking care of their own business . A trip to Guest Relations is not a good way to start off a cruise. On a positive note the food , service, and ship were very good. 

3 hours ago, Deenie33 said:

     We put $200  down for the same thing and have never been able to use it.  It negates all the other prom's that are being offered.    I was so mad we were at the Future Cruise desk when we found this out.... I think I will hunt up my certificates and try to reclaim the cash value.  Not counting on it though.  We love booking our next cruise on board the current cruise, but there are some inherent problems and you have to be tenacious in working them out once you get home....and some changes can be time limited so be ware and ask lots of questions.  The last cruise we went on we had booked on board and we ended up changing our destination.  That part went ok.  We didn't loose any of the nice promos, but we had trouble changing the travel company that we wanted to use for even more benefits.   It all worked out in the end, but was a  BIG hassle and took months to resolve.

Thanks, it sounds like I wasted $200. The guy that sold it onboard was a great salesman. Live and Learn.

9 hours ago, Luvcrusn said:

It can be used with a TA, however there are serious limitations that make it almost impossible to use since it can't be combined with many promotions. We had one for 5 years and each time we tried to use it we were unable to apply it. They wouldn't even apply the cash value we paid for the Open Passage without additional benefit. After 5 years of trying my TA finally got X to refund the amount we paid to the credit card we'd used to purchase it. You can try, but I'd love to hear back about your experiences. We learned that if we want to book onboard never to book Open Passage, but instead to book a far out refundable cruise place holder cruise, or not to book onboard at all.

thanks

9 hours ago, varoo said:

 

You should be able to use it either way. 

Look at the terms of your Open Passage because they offered different types with different restrictions on them.

 

The way we prefer to do it  is to book the cruise directly with Celebrity initially using the Open Passage certificate (or any other applicable certificate we may have).

We choose our cabin, perks, meal preferences, etc. and get everything lined up just the way we want it.

 

We then take advantage of the 60 day grace period to look around and compare offers from different travel agencies. 

At the end of the 60 day period, we transfer the booking to whichever agent offers us the best deal for that particular cruise.

 

It pays to compare offers each time because different travel agencies are able to offer better deals for different cruises. 

So the travel agent that gave us the best deal last time may not necessarily be the best one to use for the next cruise.

 

Here is a link to the

  Celebrity Cruises Travel Agency Transfer Form

 

I strongly suggest that you get a written statement from whichever  travel agent you choose in advance spelling out exactly what additional benefits they will give you.

                     

Thank you

  Today I was going thru some old papers when I found a Celebrity Open Passage which I had purchased back in 2012. I had placed it in my safe and had totally forgotten about it. If I remember correctly this has no expiration date. Is this correct? Also can I use this with a travel agent or only Celebrity. Its been a long time and I have sailed Celebrity several times since I purchased this but I totally forgot about it and I am totally in the dark. Any help would be appreciated. thanks Clark

    If I carry my Passport, X Press Pass, credit card and money in my travel vest I could board the ship should all my luggage be lost. Correct ? I have printed the E Docs in the past but they really are not necessary. Correct?  Thanks Clark

   This song was released in the " Summer of Love" 1967. I was a twenty year old kid in beautiful Southeast Asia and listened to it on AFN.  The song probably brings back fond memories for many but not for me. 

 We received one of the MOVE UP bidding deals from Celebrity. I am considering bidding on a Celebrity or Signature suite. Both suites appear to be the same 394 square feet and the balconies are the same size also. It appears there is somewhat of a difference in the layout. Is there  any real differences? Any preferences anyone? We will be sailing on the Reflection. THANKS

We stayed at the Olivia Plaza in May this year. Very Clean, Modern. Rooms are  large by European Standards and its close to public transportation.

1 hour ago, VitaminSea53 said:

Regarding your TIP, Is it difficult to print boarding passes at the airport kiosks?  Don’t they recognize the electronic boarding pass on your phone?  Just wondering why the warning for this airport. 

I am sure they would recognize the electronic boarding pass on your phone.  I am old and old school and have never used a boarding pass on an I phone . The last time we were at FCO was in November 2015. There had been a fire and the place was an absolute mad house with security attempting to route passengers around the damaged area. I hope you have better luck.

1 hour ago, VitaminSea53 said:

Ship is supposed to dock at 5 AM.  What is earliest time to be able to self disembark? AND does the Edge  have a printer available so that we can print our boarding passes?

thanks.

You should be at able to print your boarding pass in the computer center 24 hours before your flight.

1 hour ago, VitaminSea53 said:

I am interested in those who have experienced departures from FCO. I am reading horror stories on-line about long delays getting through the airport. We are arriving on the Edge next May into Civitavecchia.  I want to book a private transfer (probably RomeCabs).  How much travel time from port to airport (FCO)?  How far ahead of flight time should I plan to arrive at FCO (flight is at Noon)?

        Personally, I would allow one hour from port to airport plus another three hours to get thru security and to the gate. Total 4 hours after exiting the ship. The Italian airport personnel and security staff can be slow and not at all helpful.  A lot depends on the flight load for the particular day that you will be traveling.  This airport can be OK or it can become a madhouse. TIP:  Be sure to have your boarding passes printed before arriving at this airport.  

42 minutes ago, jelayne said:

Your OBC can be used for the  daily gratuity .  You will start the Cruise with $xx in credit on your account and as charges are made they I’ll be taken from your credit.  It usually is day 2 or 3 before the daily gratuties are processed but these will just be deducted from your balance.  

The OBC will be applied against any charges, except a deposit on a future cruise, u til it is all gone or your Cruise is over.

thanks, for your response. This answers my question. I have used OBC for many purchase but never gratuities.

What I meant to say is can it be applied toward onboard gratuities?

      We have a large amount of onboard credit for an upcoming cruise . Most of this credit is from Celebrity. In the past we have spent most onboard credit on onboard shopping or excursions. My question is if we do not spend this can it be applied towards our gratuities? thanks