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About JennJohnNYC

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  1. We didn’t receive anything in writing. It was only brought to our attention, when we linked our reservations with the shoreside concierge. It sounds like it’s very very new.
  2. We were informed by the shoreside concierge of a “new” program for friends/family traveling with guests of the Penthouses and Royal Suites, which entails them to purchase the suite privilege program for 59 pp daily. I’m trying to get more details, but I understand it to include a lot of the perks that the suite guests enjoy, including Luminae and the retreat lounge. Has anyone heard of this program or used it? Just the Luminae access is worth it to me so I think we will purchase this for friends on our upcoming cruise. They are booked in a veranda cabin and it wou
  3. I totally agree! I think we were on the same sailing as you and agree that Wim was invisible. We too are not used to that at all from other suite managers. We saw him once all week, when he breezed through the retreat lounge, and breezed right back out. Not so much as a smile, let alone a hello. i will say that Alexandra said they read cruise critic and I know there was a comment on here about him being non existent. Perhaps it was brought to his attention and he has stepped up his game?
  4. We did luggage valet yesterday for the first time and it was great. 25pp
  5. We just got off the Equinox today. We were offered a 30% discount to LPC. It was offered to us by our Luminae waiter on the 2nd or 3rd night. It was half empty when we were there.
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