My husband uses cane and same predicament with lines. I filled in the form to request wheel chair assistance to get onboard for Tampa sailing over this past Christmas. Tampa was easy. Valet parked (opens 10.30am). Lift one floor to Terminal. Special sitting area for wheelchair and handicapped. Go onboard as soon as it opens up. The wheelchair crew take you to a tiny elevator to get to ship walkway. On board, directly to muster station to check in (have your bar code) and then leave you close to elevator to your room. Debark, pick a time which gives a colour code. Meet special place and wait your turn. Wheelchair by crew member is only off the ship to the tiny lift. There's a wait then to get on, and when the crew person hands over to the terminal person who then takes you thru for luggage collection, passport control and to valet. It really was the simplest we have ever done, and makes us more inspired to cruise from Tampa.
