The wording on the HAL website is as follows when cancelling due to a positive covid test, and I’m really not understanding the wording where it says “100% of the cancellation fee amount of non-refundable unused….” If someone booked a “non-refundable” cruise and tests positive for covid before boarding would the full amount paid be transferred to a future cruise credit?
Eligible guests who do not sail will receive an FCC worth 100% of the cancellation fee amount of non-refundable unused services, and a refund to the original form of payment for all taxes, fees, port expenses, and pre-paid onboard experiences and shore excursions purchased through cruise line.