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angelwingsflys

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  • Content Count

    1,836
  • Joined

About angelwingsflys

  • Rank
    Cool Cruiser

About Me

  • Location
    port macquarie NSW Australia
  • Interests
    cruising, friends and reading
  • Favorite Cruise Line(s)
    Royal Caribbean, Celebrity,Carnival.
  • Favorite Cruise Destination Or Port of Call
    in the ocean

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  1. We just rang to re-fare as well,saved nearly $400 .
  2. Hi Everyone, We are onboard the Explorer of the seas at the moment. Booked thru a travel agent , it is a popular one ,know I can't name them ,wish I could. We checked with the agent about our onboard credit, assured that it would be on our account once we were onboard,or within the FIRST day or so. We waited and waited, finally went to guest services who suggested we ring our agent. Contacted them to be told that yes they were aware of the problem (There is 4 couples in the same situation as well, that we know of). They aren't able to give us our onboard credit ,whilst we are onboard. But we are required to spend the amount and then forward our account to them to be reimbursed... WHEN we arrive home. I will be ringing in the morning and asking to speak to a supervisor. Refuse to talk to a call centre again. I think being fobbed off when we ask for the obc ,that was part of our booking contract,which should be on our account this cruise,is not a satisfactory solution. Just annoying. Deb (and Bob).
  3. If you are in 2 cabins did both cabins get the offer We are on the NYE cruise of of Brisbane and we got the offer to and we accepted to
  4. Hi Chez, Some pretty interesting comments... I wonder if we could get a group booking discount? Cheers Deb
  5. Hi Chez, What a lovely cruise you and Andy have had,felt we were with you all the cruise,you have been so informative at all the aspects of the ship,will be on our bucket list for us now. Thankyou for your time and effort taken to keep us all informed. Deb and Bob
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