ncbrowns

We got back from our Viva sailing last week and the hot tub experience wasn't quite as bad as expected. Our room attendant was diligent about asking us when we wanted the tub ready, which we mostly did in the evenings after dinner. There was one day where it started a bit too hot but the temperature was usually good when we wanted to get in. It did cool off a bit after a while but it wasn't too bad the times we were in. But the tub definitely wasn't holding 40C. They did drain/refill it, but we didn't have anyone rushing into our room an hour later to let all the water out. 🙂

We got the infamous letter tonight, five days before the sailing. 😞 The $500 OBC is something, but there's no way I would have booked an H4 had I known about this so-called hot tub. There was a pretty big price difference compared to H5 and the private "hot tub" was a big reason that we splurged. They say that NCL makes you feel like royalty in the Haven. I guess that's true because I'll be getting the servants to "draw my bath" every time we want to use the hot tub. Very disappointing.

Ugh, this is not something I want to see right before sailing in an H4 on Viva where the private hot tub splurge was a major selling point. Like @Spicer312, I seriously doubt if I would have booked that room class otherwise. That said, we haven't gotten any letter like @gcoolie posted yet, but it sounds like NCL sent that at the last minute.