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ironwmnmk

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About ironwmnmk

  • Rank
    Cool Cruiser

About Me

  • Location
    Connecticut
  • Interests
    Photography
  • Favorite Cruise Line(s)
    Celebrity
  1. ironwmnmk

    Do you take Passport with you to ports???

    Personally, being a fan of active excursions both ship sponsored and independent - we carry passports. I have had the chain snap on my very well maintained mountain bike, never mind a rental, to explain my line of thinking. (tip if excursion return time is fairly close to ship's debarkment then it's ship sponsored for me) If you do decide to take your passport with you here is a suggestion that worked well for me. I purchased a "dry bag" at a sporting goods store that also carries kayaks, canoes, etc. It is a heavy weight plastic that has special folding and latch secured top. They are well know and trusted amongst small craft boaters/divers. On kayak excursion with snorkeling, I carried passports and ship cards and even point and shoot digital camera in dry bag placed inside inexpensive but sturdy around the waist pouch while snorkeling without any damage to the sealed items as I had expected.
  2. ironwmnmk

    Luggage took a different cruise

    I will definitely keep everyone posted. I have decided to take the approach suggested by Lynne79 and one that I had considered. Priority Mail Letters will go out tomorrow and I shall also be contacting the office of Personal Property Damages whom I had to submit the receipts for the clothing I purchased while on board. Always the optimist, I don't anticipate there being any issues regarding the clothing reimbursement - just hope that it will be resolved quickly. The greater issue of compensation for the whole problem created by the lost of luggage I imagine might drag out some, but who knows, maybe not. Either way I'll definitely let people know. You all have been great. If I ever do decide to write an essay "The week my luggage and I took separate vacations" I'll be sure to let you all know!
  3. ironwmnmk

    Luggage took a different cruise

    HAHAHA when I first read your reply I "saw" your name as nakedgirlcruiser - thought of us as kindred spirits! It was really bad for me from when I woke up on the first morning and still found no bag. Then when I spoke with concierge about it still being missing she lacked authorization to offer anything concrete at the time other than a Celebrity white T-shirt and a pair of white cotton panties that even she admitted were much too large for me, I simply cried and left. Sitting by my self on deck four, crying, bewildered, at the break of dawn, it occurred to me that probably someone manning the security cameras was watching to see if I was about to jump overboard. That first day in port was not enjoyable as I believe I have already posted - frantic shopping sums it up. Finally, that nights first Formal dinner was making a sort of lump in my throat because I had such a great dress in that bag that I had never worn other than in the dressing room of Lord & Taylor. But, my dh kindly reminded me of one of my personal mantras that "things could be worse", like my bag made it to the ship but I didn't, so perspective thankfully took over and the rest of the week was truly enjoyable. It became a great story to meet strangers with, deciding what to wear was suddenly simple, and as my hubby says - now I'm a tougher cruiser because of it. In carry on I had one nice skirt and knit top that I had packed to wear to dinner that first night planning for the possibility of not getting bag until late that night. Well that outfit became my hubby's "favorite outfit" for me to wear. As in - "What do you think I should wear tonight dear, this skirt and brown top?" "Yes. I love that outfit on you." "Okay." We have joked about putting in a glass case like a retire sports jersey!
  4. ironwmnmk

    Luggage took a different cruise

    I have thought of that also, and it just may be the way I do choose to establish communication with them. Through resources I have been able to obtain the contact information of all Officers (Chairman and CEO all the way down the line) and even the Board Members of Royal Caribbean Cruises Ltd. I am just about finished with my letter of explanation (events and how I was affected) to email out to some rather interesting titles. The open ended approach just may be best because I have no actual experience with this either. Who knows, maybe CEO would say to give me OBC equivalent to my portion of fare spent on this past cruise. That would buy a lot of Flirtinis.
  5. This past Christmas break I convinced my son to renew his passport. He did have a youth passport that had long since expired. Mid-January he went down to local Post Office (Connecticut, if that has any bearing) submitted application and pictures. I was shocked when passport arrived in 1.5 weeks.
  6. ironwmnmk

    Luggage took a different cruise

    Then we have matching shirts! Seriously, I did feel as though the staff aboard were outstanding in how they helped me to cope. I was given daily laundry service, told to buy what I needed and submit receipts, given suggestions on where to shop, etc. The Front Office Manager offered a complimentary night of dining at the Normandy Restaurant on the last night, but we had already dined there earlier in the week and I really wanted to spend the last night with our new friends from our table, so we declined. That afternoon I was contacted by the concierge who asked me what my table number was. I wondered "Why, is my bag going to join us for dinner?" They sent a very nice bottle of wine for me to share.
  7. ironwmnmk

    Luggage took a different cruise

    We are developing a psychic connection because you beat me to my question! Yes, KLLund was the delay due to the cruise line and what was their response?
  8. ironwmnmk

    Luggage took a different cruise

    It seems as most that have read and replied understand my reasoning for starting this thread, but I just feel as though I want to clarify things for some. Did not having my luggage and all of it's contents completely ruin my cruise? Of course not, I love life and living much too much to allow that to be true. That is just who I am. But, for me, cruising is both the opportunity to get away from where I live and how I live. I LOVE meeting new people, seeing and photographing new places, learning about new cultures, doing new things. In addition though, I LOVE becoming someone who I usually am not, dressing up to the nines, feeling elegant and glamourous. These are some of the things I look forward to, plan for and fantasize about from the moment I book a vacation until I get to live it out. So please, try and not have an opinion of me being a pouty spoil-sport. I simply had an unusual experience and since the cruise line is apparently held responsible, I am seeking opinions and advise from more experienced cruisers than I.
  9. ironwmnmk

    Luggage took a different cruise

    Good point, I will kindly/politely/gently work into my letter that I have sought out the sage advice of others on cruisecritic.com in an effort to obtain objective perspective of this situation.
  10. ironwmnmk

    Luggage took a different cruise

    Maybe I am wrong, however the instructions letter that we received from both Celebrity and the Sheraton regarding the transfer of luggage reads as follows: “there will be a bag pull in the morning starting at 9:30am. Luggages must be inside your room next to the door for pick up. The cruise line is responsible for collecting, transporting and delivering your luggage to your cabin” I have the letters - typed it directly as worded. I interpret this to mean that it is Celebrity that became responsible for my luggage from the moment it left my hotel room until I received it again, unfortunately but not tragically it was seven days later that this occurred for me. This was not an airline issue, I got my bag from the carousel in San Juan. As I understand it travel insurance is not applicable since I had a contract with Celebrity to handle and transport my bags from hotel to ship. I was told that this particular mix up does not happen often. The circumstances that probably played a role are the facts that: 1. the Royal Caribbean ship was docked right behind our Celebrity ship - literally a few feet away. I believe the terminal was being used to check passengers in from both ships, although I didn't pay much attention to that at the time, I knew where I wanted to be. 2. I was told that the luggage tags used by Celebrity and Royal Caribbean look very much alike as it is the same company (beware......) 3. Luggage transfer operations that were taking place outside the hotel were somewhat chaotic. 4. My bag knew that I want to see Barbados someday so it was trying to save me the trouble.
  11. ironwmnmk

    Luggage took a different cruise

    Did have a carry-on with few clothes, bathing suits, jewelry, some toiletries. But from what this experience taught me 1. No more his and her bags. All bags will be packed with a variety of both of our clothes. 2. Carry-on will have one pair of dress shoes and cocktail dress, in addition to variety of clothes good for most situations. 3. Sadly, I don't need as much as I have always thought. Pluses = not a lot of time spent repacking on the last day!
  12. ironwmnmk

    Luggage took a different cruise

    Completely agree with you on the shopping thing! St. Maarten is a blur to me because I spent day "frantically" running up and down Front Street on a SUNDAY trying to find something formal for that night. Completely unsuccessful, I sort of pouted that night for a while feeling very out of place and missing the great cocktail dress I had never worn. Had to get over it though, didn't come to be miserable. As usual cruisers are great people, for second formal night a table mate and new very good friend gave me a dress to wear. Plan B was to wrap myself in a pure white sheet that trailed behind like a wedding gown train and make my entrance down the grand staircase!
  13. ironwmnmk

    Luggage took a different cruise

    LOL terpnut and I hope my bag didn't incur a bigger bar bill! I know what you are inferring about settling. A Barcelona pre-cruise package I have booked with the cruise already so I guess I thought of it as just removing those charges. The stateroom upgrade seemed feasible since cruise is 8 months from now, so I assume balconies are still available. That was my rationale at least. Any idea on what would be considered fair OBC amount? Btw, once reunited with my bag at the pier I did ask concierge if I could have an immediate free cruise since apparently I had a bag full of clean clothes!
  14. ironwmnmk

    Luggage took a different cruise

    Most definitely the bag was tagged. Our instructions from the cruise ship were to place any bags that were to be transported with the ships stateroom tags that were provided inside by the door of of our hotel room. It was written that pickups would begin at 9:30 am. We marked two large suitcases and left them as instructed and left for breakfast. Upon returning, our two large bags were gone. We checked our two carry on bags with the hotel and left to explore El Morro since ship did not leave until late that night. Upon arrival to check-in I learned that my stateroom (7002 - large outside) which I booked six months prior was changed. Upon boarding, I was assured that the change was necessary and that my new stateroom was an upgrade (6094 outside with balcony). My husbands bag was delivered to 7002 as it was marked in the hotel so we brought it back to our room. Despite numerous checks outside of 7002 and our new room 6094, in addition to speaking with concierge my bag had not arrived prior to retiring for the night. The next morning, still no bag at either room. The concierge had requested a search of the ship's hallways and public areas overnight without results. Emails were sent to the hotel, the pier and to the Royal Caribbean ship that was docked right "behind" our ship. After about 48 hours I was told by both concierge and front office manager that they had no idea where my bag was and was likely to never be found. It was not until the evening of the final port day at Aruba that I received word that my bag had been found inside someone's stateroom on the Royal Caribbean ship and that when we arrived in San Juan I would be personally escorted to it. I found it intact and the contents surprisingly untouched. I currently have a 14 day Mediterranean cruise booked on the same ship for our 25th Anniversary this October. I'm thinking along the lines of 1. Prompt reimbursement of the clothing replacement expenses I incurred on this cruise which totaled about $500. 2. Complimentary Pre-Cruise Accommodations in Barcelona this October to remediate the problem that I had with the San Juan Pre-cruise transfer 3. Complimentary stateroom upgrade from deck 3 to the same deck 6 that I had this past time so I can fully enjoy the balcony experience while wearing my own clothes. 4. Shipboard credit for distress and aggravation since I do not cruise for the purpose of having to shop, that's why I do all that beforehand and bring a bag that is large enough to get overweight charges by airline. and if they are feeling particularly generous, being remarried by the Captain would be a nice gesture. So what do you all think and does anyone know if my bag had a good cruise?
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