OneParticularHarbour 71
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Posts posted by OneParticularHarbour 71
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Royal will also be sailing out of Bermuda this summer:
Summer 2021 Heats Up With New Royal Caribbean Cruises From Bermuda (yahoo.com)
Like their other sailings, adults must be fully vaccinated.
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Great to hear! Hopefully other lines will start soon too!
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Thank you everyone! Ironically, today we received the email from MSC with our FCC. Here is what it says (it contradicts itself on when it needs to be booked by and sailed by):
If you booked through MSC Cruises directly, please call us at 1-866-420-3584 to apply your FCC to a new cruise booking. If you booked through a travel advisor, please contact your travel advisor to apply your FCC to a new cruise booking.
Your Future Cruise Credit certificate can be used on any open sailing, as long as it’s booked by April 30, 2022. The Future Cruise Credit can be applied at the time of booking toward your stateroom as well as items such as specialty dining, beverage packages, Wi-Fi, spa treatments and more. (It excludes government taxes & fees and prepaid items on your original booking, which will be refunded separately to the original form of payment). As an added level of comfort, if your Future Cruise Credit is unused by April 30, 2022, you will automatically receive a full refund equal to the original amount paid.If you prefer to request a refund, for guests booked directly through MSC Cruises USA, please call us within 30 days of receiving this Future Cruise Credit at 1-866-420-3584.
For guests booked through a travel advisor, please contact your travel advisor within 30 days of receiving this Future Cruise Credit.BOOKING CONDITIONS The Future Cruise Credit (FCC) is valid for U.S. and Canadian residents only, will follow the country and currency amount listed on the guest’s FCC certificate, and can be applied to sailings departing on or before April 30, 2022, but booked by December 31, 2021. An initial deposit is required to hold a booking. The FCC can be applied at a later date. Alternatively, if one prefers not to place a deposit, simply book your reservation and apply your FCC at the same time by calling our contact center or travel advisor. If your FCC is greater than the deposit amount, it will cover your deposit at the time of booking so no further funds will be required at that time. If the total value of the new booking exceeds the FCC’s value, the guest will be responsible for the difference. If the new value is lower than the FCC’s value, your remaining balance can be used towards upgraded accommodations, enhancements to your onboard experience, shore excursions, shipboard credits and more. The FCC is non-transferable. This FCC cannot be redeemed for cash. The FCC is null and void if the booking number on the cruise credit certificate has been refunded or associated to a chargeback. If you re-book a cruise using an FCC and that cruise is also canceled, you will be reissued the FCC based on the original cruise fare paid to use at a later time. The FCC excludes government taxes & fees and prepaid items on the original booking, which will be refunded separately to the original form of payment. Please note: If your booking is related to two or more cruises that have been canceled, the benefits are calculated based on the first cruise booking. This FCC expires on December 31, 2021.
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We are waiting on FCC for our cancelled April cruise and are looking at new cruises to book but wasn’t sure how the FCC works. There were 5 of us on the original reservation (me, DH & our 3 kids - 2 of which are college age). Here are my questions:
1. Will we receive one FCC for the full amount paid or one FCC per person?
2. If we receive one FCC for the full amount, do all 5 of us need to sail on the new cruise or can we use it for a cruise for just 2 of us?
3. If the new cruise we book is less then the amount of the FCC, what happens to the balance of the FCC?
4. When does the FCC expire?
If you have any other tips for making best use of the FCC, please let me know.
Thank you for any help you can give!
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We received our cancellation notice today too - it says that we can request a refund during a specific time frame once the FCC is issued if we prefer:
We hope you appreciate the increased value of the Future Cruise Credit and choose to sail with MSC Cruises in the near future. However, if you prefer a refund, after receiving your Future Cruise Credit, please call our Cruise Consultants at 866-420-3584 between March 1, 2021 and March 31, 2021. At that time, we will deactivate your Future Cruise Credit and process your refund. Note, we can only process your refund once you’ve received your Future Cruise Credit. If you are outside of final payment, and prefer a refund of your deposit, our normal cancellation policies apply.
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I don’t think I saw a response to your Coke or Pepsi products question...when we were on the Seaside in 2018, they had Coke products onboard.
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10 hours ago, Ourusualbeach said:
Wonderland
Chops
Jamies
150 CP
Izumi
Hibachi (possibly a $10 surcharge)
Hooked
Johnny Rockets
Pkaymakers
Perfect, thank you!
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We did a Lift & Shift to the Symphony as well and are also considering purchasing the UDP. Is there a list of what venues are included? Does it include Johnny Rockets and Playmakers?
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On 6/12/2020 at 11:54 AM, Shmoo here said:
What cruise lines? How are they relaxing the cancellation policies?
Don’t know about other cruise lines, but Royal is allowing cancellations up to 48hrs before sailing date for bookings made before 8/1/20 for sailings until early 2022 I believe. You don’t get a cash refund but they will give you a credit to take another cruise within maybe a year of the original sailing date I think - I’m not positive on the date.
They are also offering a Lift & Shift where you can move your current sailing out a year, keeping your current pricing. On the new cruise, you can also cancel or get price adjustments up to 48hrs before sailing.
We had a cruise scheduled for August of this year which we lifted and shifted to July of next year on a different ship. We were able to do this prior to our final payment date so we just have a deposit on it and don’t have to pay in full until next spring.
Now we just hope they don’t go out of business!
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WASHINGTON, DC (19 June 2020)—Cruise Lines International Association (CLIA) issued the following statement today to announce that the association’s ocean-going cruise line members will voluntarily extend the suspension of cruise operations from U.S. ports until 15 September 2020.
“Due to the ongoing situation within the U.S. related to COVID-19, CLIA member cruise lines have decided to voluntarily extend the period of suspended passenger operations. The current No Sail Order issued by the U.S. Centers for Disease Control and Prevention (CDC) will expire on 24 July, and although we had hoped that cruise activity could resume as soon as possible after that date, it is increasingly clear that more time will be needed to resolve barriers to resumption in the United States.
“Although we are confident that future cruises will be healthy and safe, and will fully reflect the latest protective measures, we also feel that it is appropriate to err on the side of caution to help ensure the best interests of our passengers and crewmembers. We have therefore decided to further extend our suspension of operations from U.S. ports until 15 September. The additional time will also allow us to consult with the CDC on measures that will be appropriate for the eventual resumption of cruise operations.
“This voluntary suspension applies to all CLIA members to which the No Sail Order applied (vessels with capacity to carry 250 persons or more). CLIA member cruise lines will continually evaluate the evolving situation and make a determination as to whether a further extension is necessary.”
In 2018, the cruise industry supported over 421,000 jobs in the United States, with every 30 cruisers from U.S. ports supporting one American job. Each day of the suspension of cruise operations in the U.S. results in a total loss of approximately $110 million in economic activity and up to 800 American jobs. For more information about the economic impact of the cruise industry in the United States, including the top ten states benefitting from cruise activity, please visit: CLIA 2018 Economic Analysis.
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21 hours ago, Blizzard54 said:
I was allowed to change from Radiance out of Vancouver to Ovation from Seattle. Both were Alaska and both offered next year. I was told my a not well informed CSR that in a case similar to yours that Western Carib could not be changed to Eastern Carib. I believe this is wrong but decided to try again later.
Thank you, I’m glad you were able to make the change you wanted for at least one of your cruises. I hope you are successful in getting the other changed. It is frustrating that the Lift & Shift is being applied so differently by each RCCl rep. -
I haven’t read through all 25 pages of this thread so don’t know if this has been the case for others too but we tried to do the Lift and Shift from Liberty out of Galveston in August of this year to the Symphony out of Miami next August and was denied. When they denied the Symphony, my TA asked if there was any other ship that was departing out of Florida that we could Lift and Shift to and she was told that since our same ship and itinerary is still offered during the 4 week time frame that we could only Lift and Shift to the same ship. Has this been other people’s experiences?
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I’m sorry this happened to your mom :(
If she thinks she may be still be able to go in a wheelchair, you may want to call to see if there are any handicapped accessible rooms still available.
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We were on Coco Cay last weekend. My husband is gluten, dairy, and egg free. From what I remember, I think he had some BBQ chicken, soft tacos (there was a taco station that had soft corn tortillas) and some fruit. There were also burgers and hot dogs without buns and a salad bar. There were French fries but I don’t know if they are cooked in a dedicated fryer -he didn’t want them so we didn’t ask. I didn't see any gluten free desserts.
We were on a short 3 night cruise the Mariner and at 2 of the 3 dinners he was served food that had gluten and would have made him sick. One was in the main dining room and the other at Jamie’s Italian, and this was after being very clear about his allergies while ordering. It was very disappointing. So just be very careful and double check everything they serve.
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My husband ordered a rum and coke on the Mariner last weekend and it was 11.99 plus gratuity. I am not sure which brand he chose - it was a dark rum and they had a few different dark ones to choose from.
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Not sure if this has been posted yet, but we received the following email regarding our Mariner sailing tomorrow:
Dear Guest,
The damage left by Hurricane Dorian across the Bahamas is truly devastating. So, in partnership with the Pan American Development Foundation (PADF ) and The Bahamas Feeding Network, we’re working to provide disaster relief to our neighbors and friends during this catastrophic time. Thus far, we’ve delivered over 10,000 meals, 10,000 bottles of water, medical supplies, generators and other necessities - we’re rolling up our sleeves during this time of extreme need! In addition, we’ve sent a team of specially trained RCL employees and volunteers to assist with logistics and food and beverage efforts.
Our mission is that every one of our vessels in the area, continues to provide assistance. As a result of these special circumstances, we’ll spend Saturday morning in Grand Bahamas Island to assist with disaster relief, then we’ll visit Nassau from 2:30 PM to 11:00 PM. So, during your cruise, you may see new guests. They are evacuees like, children, elderly, or those that need immediate medical attention, that will be transported to Nassau hospitals via tenders. We want to make them feel as comfortable as possible and look forward to welcoming them with open arms.
All these efforts are part of our overall $1 million disaster relief efforts to help The Bahamas, which has been part of our family for nearly five decades. To make sure our donations go where they can do the most good. Our donation includes matching every dollar of guest and employee donations to the PADF so they can help our friends as well. We can’t make every bad memory of Dorian go away. But, we can start making things better - today. If you would also like to contribute please visit www.padf.org/hurricane-dorian-royal.
Lastly, while CocoCay was somewhat spared from Hurricane Dorian's destruction and we did not have any major damage, the storm left behind debris, washed away some of our sand and bricks, and took down many of our trees. We started working on repairs as quickly as possible, but we kindly ask that "you mind our dust" or sand, as we continue our very own recovery efforts.
As our guests, your understanding during this catastrophic time is appreciated, not only by us at Royal Caribbean International, but by those we are helping. We thank you for this.
Sincerely,
Royal Caribbean International
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Any pics of the gluten free menus?
Here are a few dinner menus from last month:
Sent from my iPhone using Tapatalk -
Any pics of the gluten free menus?
Sent from my iPhone using Tapatalk -
We just got off the Bellissima and our Super Family was 2 connecting balcony rooms. Each room had the regular bed which could be split and one room had a couch which could sleep one and the other room had the couch that turned into a bunk bed and could sleep two.
Also interesting to note was each room had 3 long drawers under the desk (which my parent’s regular Fantasica balcony room did not have).
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Bump.
Can anyone help?
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I’ve been able to find answers to a lot of my questions by reading recent threads but still have a few questions...
Are wash cloths provided?
My DH has several allergies that make it difficult sometimes to find safe things to eat. I am planning on bringing prepackaged snacks but can we also bring small cartons of protein drinks? Do these need to be in checked luggage or carried on?
Can we bring unopened prepackaged items off the ship in ports? (Genoa/Naples/Messina/Valletta/Barcelona/Marseille). If we purchase water in port, will it be allowed back on the ship?
Do they offer a laundry special onboard? Any idea what day and rough pricing?
Thank you!
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Congratulations on your win!
When we were on the Seaside last year, I had onboard credit on my account as well and I never ended up registering my credit card and didn’t have any trouble making purchases. On the last night, I went to guest services and paid the balance in cash. If I remember correctly, it was only about 50.00 or so - I am not sure how high they would have allowed the balance to go before requiring payment.
As far as free drinks go throughout the day, the buffets had self serve dispensers that had juices in the morning and lemonade, iced tea, and a couple of other rotating flavored water options (strawberry kiwi, mango, etc) during the rest of the day ( in addition to coffee and water).
Enjoy your cruise!
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On our Caribbean cruises, all aboard was 30 minutes prior to departure time but for our upcoming June Mediterranean cruise on the Bellissima, all aboard is listed as 1 hour prior to departure time.
Cancellation email - to me or my TA?
in Royal Caribbean International
Posted
When I log in to the Royal site, it says our cruise has been cancelled but I have not received an email notification- will the email come to me or to my TA?
I’m trying to find out if Lift & Shift will be an option again. I thought there used to be a link on Royal’s site where you could do your own Lift & Shift if it was available to you but I can’t find that link any more.