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rascalious

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About rascalious

  • Rank
    3,000+ Club

About Me

  • Location
    Granbury,Texas
  • Favorite Cruise Line(s)
    Royal Caribbean
  • Favorite Cruise Destination Or Port of Call
    Barcelona, Venice

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  1. Conditional credit means the refund shows applied to my card. I have a negative balance of $9K. The "conditional" part is that it is under review by the Citi Bank dispute center. I guess they have to validate with HAL, that I received no goods or services, ie. a cruise. I guess they also want to make sure HAL has not already refunded me, which they have not. When a "dispute" advances to a "resolved" status, I will have the funds routed to my local bank, which is not Citi Bank. PS - I said Chase Bank in my earlier post, I meant Citi Bank.
  2. We cancelled on March 7th, a week before they ceased operations. I waited PLENTY! They told me 7 days, then 10, then 15, then 60 days. Why should I have faith that they are going to do it then or ever? Besides, I understand Royal Caribbean has already refunded many people at 45 days. I am retired and on fixed income. They have $9,000 of MY money. There is no reason they should keep it any longer to improve THEIR financial situation and hinder MINE! You read wrong. HAL has not credited me anything. Chase Bank is disputing the charges and applying conditional credit back to me.
  3. I got so frustrated waiting for a refund. Called my credit card company and disputed. It was about an hour on the phone because I had paid multiple small payments since Sept 2018. Bottom line, they disputed all of them for a total of over $9000 returned to my card. They said I don't even have to contact HAL, that they would deal with them.
  4. I got so frustrated waiting for a refund. Called my credit card company and disputed. It was about an hour on the phone because I had paid multiple small payments since Sept 2018. Bottom line, they disputed all of them for a total of over $9000 returned to my card. They said I don't even have to contact HAL, that they would deal with them.
  5. Same here. I got so frustrated waiting for a refund. Called my credit card company and disputed. It was about an hour on the phone because I had paid multiple small payments since Sept 2018. Bottom line, they disputed all of them for a total of over $9000 returned to my card. They said I don't even have to contact HAL, that they would deal with them.
  6. Nope, just a Good Sam’ RV ad.
  7. I am keeping my fingers crossed. I get USPS informed delivery each morning with photos of the mail arriving later today. The envelope indicated postage paid by Allianz Road and Travel. I can partially read the contents through the address window and it says “Pay to the order of” ... We cancelled our April 2ndcruise back in March 7th. This could be my $8000 refund check? The reason they may be sending a check instead is because I was told they would return to original cc. However my card number has changed twice since then. When I told the HAL agent that info, they said they would fa
  8. We cancelled on 3/7 and were told refund would take 7-10 days, then after 10 days we called and were told 15 days, now they tell me 60 days. Something smells "fishy"!
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